Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Pinson, AL

6d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides training, tools, technology, learning activities, and on-the-job experiences to help employees build foundational and advanced pharmacy knowledge and work toward certification.

Walgreens’ “earn while you learn” Pharmacy Technician Training Program is recognized by ASHP and the Department of Labor. It is designed to guide apprentices toward Pharmacy Technician Certification Board (PTCB) certification and provide a nationally recognized, portable credential. The role assists the pharmacist under direct supervision and in accordance with applicable regulations and company policies, supports pharmacy operations, and delivers customer service. Compensation depends on factors including geography, skills, abilities, education, and experience. The position remains open until filled.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• If PTCB certified, assist and coach pharmacy technicians using pharmacy systems and cashiers using pharmacy cash registers.
• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
• Model customer-service practices, including proactive assistance, identifying customer needs, and following through until customers are satisfied.
• Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify medication accuracy, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register, handle cash as required, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other clerical duties as assigned.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with local healthcare providers and organizations through provider outreach and detailing.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Follow company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed