Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Sugar Grove, IL

2d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision, the role supports the practice of pharmacy in accordance with state and federal regulations and company policies, helps process prescriptions using pharmacy systems, and contributes to other Pharmacy Department duties.

Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced skills and prepare participants to earn Pharmacy Technician Certification Board (PTCB) certification. Technicians must earn and maintain PTCB certification through the designated program and/or required state certification or registration; PTCB certification is required for promotion to senior technician if not already earned.

The position also involves customer service, pharmacy operations, cash handling, inventory support, clerical tasks, and assisting with clinical services when needed. The role requires fluency in English and willingness to work a flexible schedule, including evenings and weekends. Walgreens states that compensation depends on factors including geography, skills, education, and experience, and that the role will remain open until filled.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately and, if PTCB certified, assist and coach technicians and cashiers in using pharmacy systems and registers.
• Provide a distinctive customer experience by greeting and assisting customers and patients, resolving issues, answering questions, and developing relationships with valuable customers.
• Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on an assigned cash register, collect and handle cash, and help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, errors, or damaged prescription drugs.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and related activities.
• Maintain the Pharmacy Department’s supplies, cleanliness, neatness, and orderly appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; attend requested training and acquire continuing education credits.
• Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed