Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • La Vista, NE

2d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced pharmacy technician skills and help participants work toward Pharmacy Technician Certification Board (PTCB) certification.

Under the pharmacist’s direct supervision, the technician assists in pharmacy practice and other Pharmacy Department duties in accordance with applicable laws and company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. PTCB-certified technicians may also assist with and coach other pharmacy technicians and cashiers in operating pharmacy systems and registers.

Technicians support prescription processing and workflow, customer service, cash register operations, inventory management, clerical work, and coordination of clinical services. They earn and maintain PTCB certification through the designated training program and/or applicable state certification or registration requirements, attend requested training, and maintain relevant healthcare and pharmacy knowledge.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• Greet and assist customers and patients, resolve issues, answer questions, and provide a positive customer experience.
• Model customer service best practices and develop strong relationships with valuable customers.
• Enter patient and drug information, retrieve, count and pour medications, verify medicines, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, collect and handle cash, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims and perform assigned clerical duties.
• Assist with inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; identify and file claims for shipment discrepancies or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
• Maintain Pharmacy Department supplies and keep the department clean, neat, orderly, and well-stocked.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed