Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Town of Riverhead, NY
•$18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the direct supervision of a pharmacist, the role assists with pharmacy practice and other Pharmacy Department duties in accordance with applicable regulations and company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, and supports a distinctive customer experience. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced skills and prepare participants to become certified pharmacy technicians. Employees earn and maintain PTCB certification through the designated training program and/or required state certification or registration; PTCB certification is otherwise a condition of promotion to senior technician.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in pharmacy practice and other Pharmacy Department duties under supervision and in accordance with state, federal, and company policies.
  • Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
  • Retrieve, count, and pour pharmaceutical drugs, verify medicines, and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Report prescription errors immediately to the pharmacist on duty and follow company procedures for pharmacy errors and the Quality Improvement Program.
  • Follow the company policy regarding Good Faith Dispensing during applicable prescription dispensing activities.
  • Register sales on the assigned cash register and collect and handle cash as required.
  • Help customers locate products, including accompanying them to the over-the-counter aisle when possible.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform other clerical duties as assigned.
  • Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, errors, or damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and properly labeling patient blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
  • Help maintain relationships with local healthcare providers and conduct outreach to medical and community groups, retirement homes, and nursing homes.
  • Maintain the Pharmacy Department's supplies, cleanliness, neatness, and orderly appearance.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; attend requested training and obtain continuing education credits.
  • Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
  • Greet and assist customers and patients, resolve issues, answer questions, and build strong relationships with valuable customers.
  • Model customer-service best practices, including courteous interpersonal habits and proactively identifying and addressing customer needs.

Benefits

  • An earn-while-you-learn pharmacy technician training program with courses, learning activities, resources, and on-the-job experience.
  • Training designed to help participants pursue a nationally recognized, portable PTCB credential.
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