Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Live Oak, FL

2d•$17 - $23•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role supports the pharmacist under direct supervision and in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, help deliver customer service, and assist with other Pharmacy Department duties. Walgreens provides an earn-while-you-learn pharmacy technician training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to develop foundational and advanced skills and support a path toward PTCB certification. Technicians are expected to earn and maintain applicable certification or registration and continue developing their pharmacy knowledge and skills.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Earn and maintain PTCB certification through the designated training program and/or meet state-required certification or registration requirements; PTCB certification is required for promotion to senior technician if not otherwise earned.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy under direct supervision and in accordance with state, federal, and company requirements.
Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
Assist with pharmacy workflow, scheduling, and other duties assigned by the Pharmacy Manager, Staff Pharmacist, or Store Manager.
Report prescription errors promptly and follow company policies and the Quality Improvement Program.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Help customers locate over-the-counter products and respond to questions or issues.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for shipment discrepancies or damaged goods.
Assist with clinical services, including collecting and labeling blood or urine samples when required, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical providers and community health organizations through provider outreach and other activities.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; attend requested training and obtain continuing education credits.
Engage customers and patients by greeting them, offering assistance, resolving issues, and modeling customer-service best practices.
Develop strong relationships with valuable customers.