Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Turlock, CA

2d • $18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and prepare participants for certification by the Pharmacy Technician Certification Board (PTCB). Employees earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if it has not otherwise been earned.

Under the pharmacist’s direct supervision, the technician assists with pharmacy practice and department duties in accordance with applicable regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. Depending on certification, the technician may also assist with and coach other pharmacy technicians and cashiers in pharmacy systems and register operations.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not already obtained.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve, count and pour medications, verify medicines, and check for possible interactions.
• Engage customers and patients by greeting them, offering assistance, resolving issues, answering questions, and developing relationships with valuable customers.
• Model and share customer-service best practices with team members.
• Assist the pharmacist with scheduling and maintaining workflow.
• Report prescription errors promptly to the pharmacist on duty and follow company error-handling and Quality Improvement Program policies.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales, collect and handle cash as required, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection practices and file claims for shipment overages, shortages, errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Assist pharmacy leadership in maintaining relationships with local medical and healthcare providers and conducting outreach to community organizations and care facilities.
• Help maintain the interior and exterior of the Pharmacy Department, including adequate supplies and a clean, neat, orderly appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise obtain PTCB certification as a condition of promotion to senior technician.
• Attend requested training, obtain continuing education credits, and maintain current healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed