Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Biloxi, MS

13d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role supports pharmacy operations, prescription processing, customer service, and other Pharmacy Department duties. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and guide apprentices toward Pharmacy Technician Certification Board (PTCB) certification. The role also involves maintaining required certification or registration, completing requested training, and earning continuing education credits.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations, policies, and procedures.
Use pharmacy systems to obtain patient and drug information and process prescriptions; ensure information is entered correctly.
Fill prescriptions by retrieving, counting, and pouring medications, verifying the medicine, and checking for possible interactions.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy system operations and cashiers in pharmacy register operations.
Engage customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
Model and share customer-service best practices with team members.
Comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Assist pharmacists with scheduling and maintaining workflow.
Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with the local medical community through provider outreach and other community forums.
Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the manager, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.