Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Billings, MT

2d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and support preparation for Pharmacy Technician Certification Board (PTCB) certification. Applicants may be new to pharmacy work or experienced; Walgreens provides training to help employees serve patients and customers.

Under the pharmacist’s direct supervision, the role assists in the practice of pharmacy in accordance with state and federal regulations and company policies. It uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy department operations, and delivers a positive customer experience. The employee earns and maintains PTCB certification through the designated training program and/or state-required certification or registration, attends requested training, and maintains pharmacy and healthcare knowledge.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.
• Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.
• Must comply with applicable state and federal regulations and company policies.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under direct supervision, in pharmacy practice and other Pharmacy Department duties in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately and, if PTCB certified, assist with and coach pharmacy technicians and cashiers in using pharmacy systems and registers.
• Greet and assist customers and patients, resolve issues, answer questions, follow customer-service best practices, and develop relationships with valuable customers.
• Follow the Walgreens Pharmacy Code of Conduct and company policies, including Good Faith Dispensing requirements.
• Fill prescriptions by retrieving, counting, and pouring medications; verify the medication and check for possible interactions; assist with pharmacist scheduling and workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company procedures and the Quality Improvement Program.
• Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform clerical duties as assigned.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Maintain respectful relationships with coworkers and complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain healthcare and pharmacy knowledge and skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed