Non-Certified Pharmacy Technician
About The Position
The Non-Certified Pharmacy Technician works toward national technician certification while gaining hands-on experience supporting pharmacists in the preparation and distribution of prescription medications. The role assists with prescription processing, insurance billing, inventory, and customer service while developing pharmacy-career skills. This is a fast-paced retail pharmacy role involving multiple tasks throughout a shift, including filling prescriptions, answering telephones, and assisting customers. The technician follows applicable pharmacy statutes and regulations, protects confidential patient information in accordance with HIPAA, and works with colleagues to support customer satisfaction and a pleasant work environment. Training is provided to support a safe workplace. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Working toward licensed technician certification through a certified national program.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Vaccination certification if administering vaccines, as required by law.
- Successful completion of a pre-employment drug screen.
Nice To Haves
- Previous experience as a pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise and judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, receive, and stock pharmacy supplies and log invoices as needed.
- Perform cash transactions accurately.
- Administer vaccines when allowed by law and when required certification is held.
- Maintain the cleanliness of the pharmacy and dispensing area.
- Maintain the confidentiality of customers’ private medical information in accordance with HIPAA.
- Adhere to statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
