Pharmacy Technician Lead

HCA Healthcare•Pensacola, FL

About The Position

The Pharmacy Technician Lead serves as a resource for technicians, facility staff, and pharmacy staff on pharmacy support and education. The role develops and maintains technician schedules and training programs and contributes to planning, organizing, recruiting, retaining, staffing, directing, and controlling technician services. It also resolves questions and issues related to pharmacy operations, supports accurate pharmacy billing, and performs studies involving narcotics and other assigned medications and processes. The position promotes a positive, customer-oriented demeanor with patients, visitors, staff, and physicians; seeks cost controls without compromising patient safety, quality of care, or services; uses the occurrence reporting system to report potential patient safety issues; and uses the Performance Improvement Plan to improve patient safety. The technician lead answers the phone and receives people at the pharmacy window, and may perform technician duties such as medication delivery and picking, first doses and refills, automated cart refilling, unit-dose packaging, medication bar coding, IV preparation, anesthesia cart filling, supply and IV ordering, order checking, inventory control, and recording medication borrowing and loans.

Requirements

Certified Pharmacy Technician (CPhT).
Pharmacy Technician License.
High school graduate or GED.
At least 1 year of experience.

Responsibilities

Serve as a resource for technicians, facility staff, and pharmacy staff on pharmacy support and education.
Develop and maintain technician schedules and training programs.
Contribute to planning, organizing, recruiting, retaining, staffing, directing, and controlling technician services.
Resolve questions and issues related to pharmacy operations.
Promote a positive, customer-oriented demeanor with patients, visitors, staff, and physicians.
Seek ways to control costs without compromising patient safety, quality of care, or services delivered.
Use the occurrence reporting system to report potential patient safety issues.
Ensure pharmacy billing is accurate.
Perform studies for narcotics and other assigned medications and processes.
Answer the phone and receive people at the pharmacy window.
May perform pharmacy technician duties, including medication messaging and picking, first doses, refills, automated cart refilling, medication cart delivery, unit-dose packaging, medication bar coding, IV preparation, anesthesia cart filling, ordering supplies and IVs, checking wholesaler and direct orders, using the want book, recording borrowing and loans, and inventory control.
Use the Performance Improvement Plan to improve patient safety.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
Wellbeing support, including free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.