PHARMACY/LEAD TECHNICIAN

The Kroger Co.•Shreveport, LA

About The Position

The Pharmacy Lead Technician supports pharmacy operations and helps deliver exceptional customer service and patient care. The role assists the pharmacist with responsibilities that do not require professional pharmacist judgment, while accurately and efficiently handling reception, data entry, adjudication, and product dispensing. It also trains and mentors pharmacy technicians, supports department standards and staffing coordination, and oversees inventory and pharmacy safety practices. The position supports health and wellness initiatives, including preparation for offsite business-to-business clinics, and complies with HIPAA and applicable company and government regulations.

Requirements

High school diploma or GED.
At least 1 year of pharmacy technician experience.
Pharmacy Technician Certification.
Professional, dependable, and positive attitude, with good judgment and the ability to gain others' support in leading a high-performing pharmacy team.
Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.

Nice To Haves

At least 1 year of previous experience in a management or supervisory role.

Responsibilities

Provide and train others to provide exceptional customer service in a fair, ethical, safe, clean, and inclusive environment.
Support company health and wellness initiatives and provide patient health and wellness services as allowed by law.
Understand and adhere to HIPAA regulations.
Perform the essential functions and tasks of a Pharmacy Senior Certified Technician.
Maintain current state registration, certification, or licensure as required by the state.
Assist the pharmacist with all responsibilities except those requiring a pharmacist's professional judgment.
Accurately and efficiently complete reception, data entry, adjudication, and product dispensing while providing a strong customer experience.
Train and mentor new-hire technicians and provide day-to-day training and support to pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are followed by leading by example and delegating as necessary.
Serve as the primary pharmacy representative at store-wide meetings and huddles.
Help create and manage hourly staff schedules and station rotations according to labor forecasts.
Complete the PIC Assistant process walk.
Oversee inventory management, including order reconciliation, returns, and physical inventory preparation.
Act as the pharmacy safety subject matter expert, identify opportunities for improvement, and coach staff as appropriate.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Perform the essential job functions with or without reasonable accommodation.