Pharmacy Technician I Retail - Family Pharmacy

Health First Careers • Viera West, FL

4d

About The Position

The Pharmacy Technician I supports the Health First Family Pharmacy by assisting a licensed pharmacist in providing safe, accurate, and timely medication services. The role includes preparing prescriptions, responding to customer inquiries, and maintaining a clean, organized pharmacy environment. The Pharmacy Technician I contributes to excellent customer service while developing foundational knowledge of pharmacy operations.

Requirements

• High school diploma or equivalent.
• Registered Pharmacy Technician licensure in the State of Florida.
• No prior work experience required.
• Ability to interact professionally and compassionately with customers, addressing questions and concerns with patience and clarity.
• Strong accuracy when handling prescriptions, labeling, and data entry.
• Ability to perform simple calculations related to dosages, inventory, and transactions.
• Clear verbal and written communication skills for interacting with pharmacists, customers, and insurance providers.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Familiarity with pharmacy software systems, data entry, and basic computer functions.
• Willingness to collaborate with pharmacists and other team members.
• Understanding of HIPAA and the importance of patient privacy and confidentiality.
• Ability to learn new procedures and adapt to workflow or regulatory changes.
• Ability to prioritize tasks efficiently to meet deadlines and customer needs.

Nice To Haves

• Proficiency in Microsoft Office, including Teams, Outlook, Word, and Excel, and other applicable computer systems.

Responsibilities

• Key in and process prescription orders, ensuring medications are accurately dispensed into the appropriate containers.
• Enter all charges and credits for patient medications in a timely and accurate manner.
• Respond professionally and promptly to customer requests at the pharmacy window or by phone, escalating concerns and incidents to a pharmacist or leadership as needed.
• Maintain a clean, organized, and safe pharmacy environment and follow patient and departmental confidentiality protocols.
• Review and respond to internal communications and attend meetings as needed to maintain operational alignment with the pharmacy team and leadership.
• Restock and rotate inventory to maintain medication availability and prevent expiration; identify and remove expired or unusable medications.
• Maintain skills and expertise through training, education, and competency assessments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED