Pharmacy Technician I - Retail

Fairview Health Services•Blaine, MN

10d•Onsite

About The Position

The Pharmacy Technician assists the Site Manager/Pharmacist-In-Charge with pharmacy operations at Fairview Clinics Blaine in Blaine, Minnesota. The role responds to insurance questions, processes prescriptions, resolves issues accurately and promptly, and provides exceptional customer service. Responsibilities also include helping prepare and dispense medications and supplies, entering new and refill prescriptions, coordinating refill requests with physician offices, handling cash transactions, receiving prescriptions, verifying incoming stock against invoices, and maintaining pharmacy order and inventory.

Requirements

Active technician registration with the Minnesota Board of Pharmacy.

Nice To Haves

Graduate of an approved pharmacy technician program.
One year of retail and/or pharmacy experience.

Responsibilities

Receive patient prescriptions and gather appropriate information according to department policy.
Assist with preparing and dispensing medications and supplies, including counting, pouring, and labeling prescriptions.
Verify insurance and resolve issues in a way that serves customer needs.
Address third-party prescription questions, including prior authorizations, vacation supplies, dose changes, price checks, and drug utilization review.
Process new and refill prescriptions in the computer system accurately and promptly, including refill authorization requests and complex prescriptions such as compounds and injectables.
Use the computer and reporting systems; process manual prescriptions such as EZ-DME, breast pumps, and Worker’s Compensation prescriptions.
Complete special orders to meet customers’ needs.
Respond professionally and with a customer-focused approach to internal and external questions and concerns.
Handle cash register transactions quickly and accurately.
Perform administrative duties assigned by the manager, which may include scheduling, maintaining pharmacy software and automation systems, bookkeeping, onsite staff training, and problem-solving support.
Assist the Pharmacist with identifying and resolving patient-specific medication-related issues in the patient’s best interest.
Assist with onboarding and training staff on areas of expertise, including computer software, insurance plans and related issues, customer service, and other processes.
Under the Pharmacist’s direction, prepare drug therapy accurately and promptly in accordance with legal requirements, regulatory agencies, and Fairview policy.
Deliver medications, supplies, and equipment to patient-care and other clinical areas as appropriate.
Help keep the pharmacy clean and well-stocked daily.
Ensure each product has a POS shelf label.
Assist with inventory control, record invoices in department inventory records, and maintain inventory in assigned areas.
Receive, unpack, and check incoming stock against invoices, then place it into inventory.
Process recalls and returns as needed.
Help maintain pharmacy billing records.