Pharmacy Technician - Data Entry Lead

Altruix • Vineland, NJ

6d

About The Position

Altruix is a high-touch pharmacy serving behavioral health and intellectual and developmental disability populations. Its pharmacy expertise and specialized packaging support medication adherence, improved patient outcomes, and reduced administrative burden for providers.

The Pharmacy Technician - Data Entry Lead coordinates and oversees the daily activities of the Data Entry team in a closed-door, long-term care pharmacy. The role ensures prescriptions, patient information, insurance data, and medication orders are entered accurately and efficiently to support timely medication dispensing and delivery. The lead also provides a technical resource for the team and assists with training, coaching, quality assurance, workflow management, and issue resolution. The role works closely with Pharmacists, Billing, Customer Care, Logistics, Fulfillment, Operations, and facility staff to maintain service and regulatory compliance.

Requirements

• High school diploma or equivalent.
• Active Pharmacy Technician registration or licensure as required by state law.
• Minimum 3 years of pharmacy technician experience.
• Minimum 2 years of experience in data entry, order entry, or prescription processing.
• Strong knowledge of pharmacy terminology, medication names, and pharmacy operations.
• Demonstrated attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Ability to work effectively in a fast-paced, high-volume environment.

Nice To Haves

• Long-term care and/or specialty pharmacy experience.
• Experience with pharmacy software; SuiteRx, IPC, Asembia1, FrameworkMI, and PrimeRx are preferred.
• Previous lead, trainer, or supervisory experience.
• Experience with insurance adjudication and pharmacy billing processes.

Responsibilities

• Coordinate and prioritize daily data entry workflow to support operational goals and service expectations.
• Serve as a resource and subject matter expert for Data Entry Technicians.
• Assist with onboarding and training new team members.
• Provide coaching and real-time guidance on data entry processes and best practices.
• Monitor workload distribution and escalate staffing or workflow concerns as needed.
• Promote teamwork, accountability, and continuous improvement within the department.
• Accurately enter new prescriptions, refill requests, and medication orders into the pharmacy management system.
• Verify patient demographics, facility information, prescriber information, and medication details.
• Review prescription information for completeness and accuracy before pharmacist verification.
• Identify and resolve data discrepancies, missing information, and order-related issues.
• Maintain accurate patient records and profiles.
• Perform routine audits of order entry activity for accuracy and compliance with company standards.
• Monitor productivity, turnaround times, and quality indicators.
• Assist in developing and implementing process improvements.
• Maintain compliance with State Board of Pharmacy regulations, HIPAA requirements, and company policies.
• Support pharmacy readiness for inspections, audits, and accreditation activities.
• Partner with Pharmacists, Billing, Customer Care, Fulfillment, and facility staff to resolve order issues.
• Address prescription clarification requests and coordinate follow-up communication as needed.
• Assist in resolving insurance eligibility, billing, and prior authorization issues affecting order processing.
• Support operational initiatives and special projects as assigned.

Benefits

• Competitive pay.
• Medical, dental, vision, life insurance, and long-term disability.
• 401(k) program.
• Paid time off.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED