Pharmacy Technician - Data Entry III

Guardian Pharmacy Services Management•Gainesville, VA

2d•Onsite

About The Position

Southern Pharmacy Services, a member of the Guardian family of pharmacies, is hiring a Pharmacy Technician - Data Entry III in Gainesville, Virginia. The role serves as a subject matter expert and departmental resource through advanced knowledge or specialized skill. It independently performs data entry work and uses critical problem-solving skills to resolve customer service issues while providing exemplary service to long-term care facilities and the patients they serve. The technician supports training and mentoring for data entry staff, helps maintain efficient workflow across teams, and ensures delivery deadlines, accuracy, and productivity standards are met. The schedule is Monday through Friday on rotating shifts beginning at 7:30 a.m., with a Saturday rotation every fourth weekend. Flexible hours are required. Southern Pharmacy Services provides customized, technology-enabled medication management solutions for healthcare organizations serving seniors and people with complex care needs. The company describes its environment as fast-paced, diverse, inclusive, and team-oriented.

Requirements

High school diploma or GED, as required by state regulations.
Required pharmacy technician license, certification, or registration.
At least 3 years of related experience, including 1 year as a Data Entry Technician II.
Advanced computer skills and experience with a pharmacy operations system.
Basic knowledge of claim adjudication.
Knowledge of brand-name and generic medications and Sig codes.
Ability to work independently and meet deadlines.
Ability to solve problems with minimal direction.
Strong attention to detail and accuracy.
Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while adhering to strict deadlines.
Quality-minded approach, including seeking out errors and asking questions when information appears inaccurate.
Ability to work flexible hours.
Work ethic and integrity aligned with company values.
Ability to plan ahead and manage time efficiently.
Ability to analyze causes and solve problems at strategic and functional levels.
Ability to work effectively and collaboratively with team members.

Responsibilities

Consistently perform all activities and duties of a Data Entry Pharmacy Technician II at above-standard performance levels.
Ensure customer service standards are met for facilities and patients served.
Assist the Lead and/or Supervisor in training data entry staff on systems and processes so technicians are fully trained within the established timeframe.
Serve as a subject matter expert and departmental resource for pharmacy operating systems and workflow.
Assist and mentor new Data Entry Pharmacy Technicians.
Collaborate with supervisors and other functional areas to keep work flowing smoothly and efficiently.
Independently troubleshoot, research, and resolve customer service issues requiring judgment and critical thinking.
Use Cycle proficiency to meet delivery deadlines and assist with training technicians in Cycle as appropriate.
Consistently exceed established pharmacy accuracy and productivity levels.
Perform other essential functions and duties as assigned.

Benefits

Competitive pay.
401(k) with company match.
Medical, dental, and vision benefits for eligible full-time employees working 30 or more hours per week.
Health Savings Accounts and Flexible Spending Accounts.
Company-paid basic life and Accidental Death & Dismemberment insurance.
Company-paid long-term disability and optional short-term disability.
Voluntary employee and dependent life, accident, and critical illness coverage.
Dependent Care Flexible Spending Accounts.
Employee Assistance Program (EAP).
Guardian Angels employee assistance fund.
Paid holidays and sick days.
Vacation benefits based on years of service.