Pharmacy Technician - Data Entry III

Guardian Pharmacy•Gainesville, VA
•Onsite

About The Position

Southern Pharmacy Services, a member of the Guardian family of pharmacies, is hiring a Pharmacy Technician - Data Entry III in Gainesville, Virginia. The role serves as a subject matter expert and departmental resource, independently performing data entry tasks and using advanced knowledge to resolve customer service issues for long-term care facilities and patients. It requires strong problem-solving skills, accuracy, and the ability to support training and workflow across the department. The schedule is Monday through Friday, with rotating shifts beginning at 7:30 AM, and a Saturday rotation every fourth weekend. Flexible hours are required. The position works in a fast-paced, diverse, inclusive, and team-oriented environment.

Requirements

  • High school diploma or GED, per state requirements.
  • Pharmacy Technician license, certification, or registration required.
  • At least 3 years of related experience, including 1 year as a Data Entry Technician II.
  • Advanced computer skills and pharmacy operations system experience.
  • Basic knowledge of adjudicating a claim.
  • Knowledge of brand-name and generic medications and Sig codes.
  • Ability to work independently and meet deadlines.
  • Ability to solve problems with minimal direction.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while adhering to strict deadlines.
  • Quality-minded approach, with motivation to seek out errors and inquire when something appears inaccurate.
  • Ability to work flexible hours.

Responsibilities

  • Perform all activities and duties of a Data Entry Pharmacy Technician II consistently at above-standard performance levels.
  • Ensure customer service standards are met for the facilities and patients served.
  • Assist the Lead and/or Supervisor with training Data Entry staff on systems and processes so technicians are fully trained within the established time period.
  • Serve as a subject matter expert and departmental resource for pharmacy operating systems and workflow.
  • Assist and mentor new Data Entry pharmacy technicians.
  • Collaborate with supervisors and other functional areas to keep work flowing smoothly and efficiently.
  • Independently troubleshoot, research, and resolve customer service issues requiring judgment and critical thinking.
  • Use proficiency in Cycle to meet delivery deadlines and assist with training technicians in Cycle as appropriate.
  • Consistently exceed the pharmacy’s established accuracy and productivity levels.
  • Perform other essential functions and duties as assigned.

Benefits

  • Competitive pay
  • 401(k) with company match
  • Medical, dental, and vision benefits for full-time employees working 30 or more hours per week
  • Health Savings Accounts and Flexible Spending Accounts
  • Company-paid basic life and Accidental Death & Dismemberment insurance
  • Company-paid long-term disability and optional short-term disability
  • Voluntary employee and dependent life, accident, and critical illness coverage
  • Dependent Care Flexible Spending Accounts
  • Employee Assistance Program
  • Employee assistance fund (Guardian Angels)
  • Paid holidays and sick days
  • Vacation benefits based on years of service
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