Pharmacy Technician, Clinical Assistant

CVS Health•Phoenix, AZ

1d•Hybrid

About The Position

The Clinical Assistant Pharmacy Technician works on CVS Pharmacy’s Medication Therapy Management (MTM) team, helping plan members access the service and supporting their care process. The role is a first point of contact for general questions and supports enrollment, creation and maintenance of electronic medical and pharmacy records, appointment scheduling, and care plan processing and mailing. The technician also supports inbound and outbound calls, documents activity, and maintains electronic medical records while providing service to members and internal and external partners. The position is full time, with a 40-hour work week and member service hours Monday through Friday, with no weekends or holidays. The work schedule alternates between 8:30 a.m.–5:00 p.m. and 9:30 a.m.–6:00 p.m. The position uses a hybrid structure: after 90 days, completion of training, and a performance review, the employee rotates between one week working from home and one week onsite/in the office.

Requirements

Active Arizona Pharmacy Technician License or registration/licensure as a Pharmacy Technician Trainee.
At least 6 months of pharmacy technician experience.
High school diploma or GED equivalent.

Nice To Haves

CVS Health experience.
Experience working in a retail, hospital, medical office, or pharmacy setting.
Valid and active PTCB Certification or NHA Certification.

Responsibilities

Serve as a first point of contact for general questions about the Medication Therapy Management service.
Support the care process, including enrollment, creation and maintenance of electronic medical and pharmacy records, appointment scheduling, and care plan processing and mailing.
Support inbound and outbound calls from plan members.
Document activity and maintain electronic medical records.
Provide service to plan members and internal and external partners.