Ceritified Pharmacy Techician

Hy-Vee, Inc.•Council Bluffs, IA

About The Position

Hy-Vee is seeking a certified pharmacy technician to support pharmacists in accurately and professionally preparing and distributing prescription medications. The role includes prescription processing, insurance billing, customer service, and inventory, while maintaining confidentiality and regulatory compliance. Certified Pharmacy Technicians contribute to customers’ health and wellbeing and help provide a positive, helpful retail pharmacy experience. This is a fast-paced retail pharmacy position involving multiple tasks throughout a shift, such as filling prescriptions, answering the telephone, and assisting customers. The role may involve occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware of potential acute and chronic effects of exposure. Following pharmacy policies and procedures is essential to minimizing risk, and safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
Ability to work safely in an environment with possible exposure to bloodborne pathogens and sharps.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.
Vaccination certification if administering vaccines, as required by law.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist’s expertise and judgment.
Accept written prescription orders and telephoned refill requests at the supervising pharmacist’s discretion.
Contact doctors’ offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information required to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies, and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines when allowed by law and when required certification is held.
Maintain cleanliness of the pharmacy and dispensing area.
Protect customers’ private medical information in accordance with HIPAA.
Follow statutes and regulations applicable to pharmacy technicians.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.