Pharmacy Support Center Representative
Wegmans Food Markets•Rochester, MN
•$19 - $20•Remote
About The Position
This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home. This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 8:30am-5pm Sunday.
Requirements
- Ability to work in a fast-paced environment
- Systems aptitude, data entry and multitasking skills
- Must be 18 years or older
Nice To Haves
- 1 or more years of pharmacy technician experience
- Call center experience
- Medical or insurance experience
- Proficiency with EnterpriseRx
Responsibilities
- Able to answer a high volume of incoming calls; assist customers by answering any questions
- Communicate with internal customers (store pharmacies) regarding customer information/orders
- Meet individual goals and team averages for number of calls per hour and talk time per call
- Able to multi-task and complete work efficiently and effectively
- Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines
Benefits
- Opportunities to grow
- Flexible scheduling
- Incredible benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
