Pharmacy Specialist - Specialty Pharmacy Operations

University of Arkansas • Little Rock, AR

19h

About The Position

The Pharmacy Specialist is a member of Specialty Pharmacy Services, with a focus on operations and prescription verification. The role provides pharmacy services focused on safety, efficacy, and positive patient outcomes. It includes prescription verification and dispensing workflow oversight, billing review, benefit investigations, claims adjudication troubleshooting, shipping operations, and patient assessments and clinical support. The position also contributes to staff and learner training, provides drug information to medical staff, and participates in a year-round on-call rotation.

Requirements

• Graduate of an ACPE-accredited College of Pharmacy with a Doctor of Pharmacy or Bachelor of Science in Pharmacy degree.
• PGY1 residency training or three years of applicable experience.
• Licensed by the Arkansas State Board of Pharmacy as a pharmacist or eligible for licensure.

Nice To Haves

• Doctor of Pharmacy degree.
• Board certification in an applicable area.
• Experience in retail, ambulatory care, or specialty pharmacy.

Responsibilities

• Verify prescriptions for specialty patients and ensure dispensing workflow is followed.
• Review billing for accuracy, including Medicare Part B requirements, for specialty medications.
• Understand shipping workflows, troubleshoot shipping issues, and operate point-of-sale and shipping software.
• Conduct accurate benefit investigations and identify prescription coverage from multiple sources.
• Apply advanced knowledge of claims adjudication to troubleshoot rejected claims and address payer problems.
• Maintain operations workflow so prescriptions are processed on time and shipments are handled appropriately.
• Perform patient assessments in accordance with accreditation standards and evidence-based medicine, within patient management program time parameters.
• Cosign outreach documentation in a timely manner.
• Assess therapy appropriateness, including safety, comorbidities, dosing, and side-effect management.
• Document clinical interventions, promote adherence, monitor patient compliance, and recommend appropriate screening before medication start and monitoring for patient safety.
• Respond to clinical communications from patients promptly and facilitate communication between patients and clinics.
• Participate in training staff, students, and residents; offer to take at least three IPPE students per year and participate in residency precepting.
• Participate in a 24/7/365 on-call rotation, with each group member taking call for one week at a time.
• Serve as a resource and provide accurate drug information to medical staff.
• Submit prior authorization requests accurately and promptly, and serve as a resource for off-label-use prior authorizations and appeals.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution match of up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using UAMS pharmacy.

What This Job Offers

• Job Type: Full-time