Pharmacy Operations Specialist, Specialty Pharmacy Medication Access Team

Tufts Medicine•Boston, MA

11d

About The Position

This position works closely with other health practitioners to meet patients’ needs and improve their health by providing pharmaceutical care and coordinating the procurement, storage, preparation, and distribution of drugs. It provides leadership by facilitating the development, implementation, and maintenance of hospital and departmental systems that promote desirable patient outcomes. The role also involves educating students, interns, residents, nurses, and patients, and participating in interdepartmental committees. The position may be required to assume the essential responsibilities and perform the duties of a department leader. The role focuses on pharmacy services in a hospital or retail setting, including dispensing pharmaceuticals. It is a senior-level professional contributor position that may direct lower-level professionals or manage processes and programs. Work includes overseeing the design, implementation, or delivery of processes, programs, and policies using specialized knowledge; managing projects and processes independently with limited supervision; coaching and reviewing the work of lower-level professionals; and resolving difficult or complex problems.

Requirements

Bachelor’s degree in Pharmacy.
Pharmacist license.
Three years of related experience.
Ability to work independently with minimal supervision and as part of a team.
Willingness and ability to learn and use evolving technology and procedures.
Superior communication skills, including developing and delivering individual and group presentations.
Knowledge of integrated health networks.
Knowledge of health plan drug formularies.
Project and resource management skills.
Creative thinking and problem-solving skills.
Ability to understand and respect the confidentiality of patient information in accordance with applicable standards and regulations.
Knowledge of clinical best practices and standards for optimizing medication use.
Proficiency in Microsoft Office applications, including Access, Excel, PowerPoint, and Word.
Ability to work with people of all ages, backgrounds, ethnicities, and life experiences.
Robust understanding of chronic health condition management and population management.
Motivational Interviewing proficiency.
Ability to prioritize and resolve critical issues efficiently and effectively.
Detail-oriented, with strong organizational skills and multitasking abilities.

Nice To Haves

Doctor of Pharmacy (PharmD).
Completion of a Pharmacy Residency program.
Experience in drug utilization review and analysis.
Experience with Electronic Medical Records.

Responsibilities

Supervise personnel in a service area during a scheduled shift.
Ensure that all work assignments in the service area are completed by the end of a shift.
Serve as primary preceptor for PGY1 pharmacy residents, cooperative education students, PharmD residents, and pharmacy interns.
Coordinate reviews of policies and procedures related to pharmacy operations.
Identify the need for and create new policies and procedures.
Initiate and facilitate completion of drug use evaluations.
Provide continuing education for hospital professional staff, including pharmacists, physicians, and nurses.
Participate in periodic reviews of therapeutic drug classes and present findings to committees.
Prepare and present evidence-based reviews of drugs requested for formulary addition to appropriate committees.
Demonstrate clinical leadership through participation in multidisciplinary hospital committees; presentations at state and national meetings; publication in refereed journals; lecturing at a school of pharmacy or allied health; and/or maintaining an adjunct faculty appointment at a school of pharmacy.
Participate in the professional development of pharmacy operational specialists and clinical pharmacists.
Identify changes in drug usage volume and patterns based on published literature and Tufts Medical Center practices.
Gather and report data for one or more Department of Pharmacy Quality Programs related to people, clinical excellence, operational excellence, financial performance and growth, safety and quality, and research.
Provide pharmaceutical care and coordinate the procurement, storage, preparation, and distribution of drugs.
Educate students, interns, residents, nurses, and patients.
Participate in interdepartmental committees and, when required, assume department-leader responsibilities.