Pharmacy Srvc Assoc - Virtual
Lincare•Pinellas Park, FL
•Remote
About The Position
The Pharmacy Service Associate is responsible for performing daily, routine tasks in the pharmacy such as answering the phone, responding to customer requests, data entry, record maintenance, and other clerical duties.
Requirements
- High School Diploma or General Education Degree (GED), Required
- Minimum of one-year clerical/office, required
- Strong phone, verbal, and written communication
- Problem-solver
- Proficiency in Microsoft Office applications
- Adequate typing (typically 30 -- 40 wpm)
- successfully complete Pharmacy Technician Training program and obtain Pharmacy Technician Registration within required timeframe
- For Med4Home positions Pharmacy Technician License is required in state of jurisdiction
Responsibilities
- Answers inbound calls to the Pharmacy
- Communicates with Patients regarding their medication orders, including verifying order status
- Responds to requests and communicates with Lincare Center staff regarding patient medication orders
- Places medication refill order in computerized system at patient request
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services, within Board of Pharmacy Regulations
- Submits requests for special orders as needed
- Tracks medication packages in various vendor systems such as UPS
- Researches order status and delivery at patient or center request
- Inactivates patient accounts in computerized system
- Processes patient address changes, ensuring accurate address information
- Responsible for meeting specific performance objectives related to number of calls handled, orders processed, time on call, time entering information in computerized system, etc.
- Complies with Board of Pharmacy rules and regulations
Benefits
- ongoing training and advancement opportunities
- comprehensive medical, dental, and vision coverage
- paid time off
- retirement savings
- tuition reimbursement
- generous employee referral program
- wide array of employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
