Pharmacy Sales Clerk - Per Diem (Monroe campus)

St. Luke's University Health Network•Stroudsburg, PA

19d•Onsite

About The Position

The Pharmacy Sales Clerk, identified in the description as a Pharmacy Support Associate, completes customer transactions at the cash register and supports the day-to-day operations of the Retail Pharmacy. The role provides excellent customer service to Homestar Pharmacy customers and follows pharmacy policies and applicable laws and regulations when handling prescriptions, patient information, transactions, inventory, and deliveries.

Requirements

High school diploma.
Successful completion of on-the-job training in each department area within the first six months of employment.
Ability to meet the described physical and sensory demands, including standing and walking for extended periods, handling and lifting items, climbing stairs while carrying up to 35 pounds, and occasionally pushing or pulling up to 200 pounds.

Responsibilities

Greet, engage with, and assist customers; answer phones and refer patient requests and questions to licensed pharmacy staff.
Verify customer identity before providing medications, protect the confidentiality of prescription and patient identity information, and verify and bag prescriptions appropriately.
Check that allergies are documented in pharmacy software and ask patients to list allergies according to policy.
Enter purchases under the designated ID, process employee transactions and applicable discounts according to policy, provide receipts, and process cash, credit card, and employee payroll deduction transactions.
Ensure billing is assigned to the correct employee and maintain transaction receipts according to policy.
File prescriptions according to law, regulation, and pharmacy policy, and maintain applicable logs such as those for pseudoephedrine-based products.
Run scheduled reports, call patients with uncollected prescriptions, and return uncollected prescriptions to stock under a pharmacist’s direction.
Organize the Will Call area and remove prescriptions to be returned to stock.
Process transactions and prepare medications for employee remote or mail delivery; use the appropriate tote or envelope, complete delivery logs, verify employee addresses, and maintain shipping supplies and postage.
Complete inventory counts and order merchandise, including branded merchandise, based on the results.
Check in wholesaler orders and report shortages to the Manager.
Stock shelves and end-caps, ensure merchandise is within date, remove outdated drugs and process them through the outdate return company, and restock pharmacy supplies.
Maintain the cleanliness and organization of the pharmacy and personal work area.
Place and remove signage for sale items.
Follow end-of-day procedures consistently and efficiently.