Pharmacy Processing Technician - Freedom Fertility - Hybrid

Cigna Healthcare•Newburyport, MA

4d•$18 - $27•Hybrid

About The Position

The Pharmacy Processing Technician at Freedom Fertility, Evernorth’s fertility pharmacy, helps process fertility medication orders so patients receive their medications accurately and on time. The role involves managing order details on a computer and working with patients, insurance companies, and internal teams. It also includes responding to patient calls and helping maintain accurate prescription records and a clean, safe pharmacy. The position is based at the Newburyport, Massachusetts location and is open to candidates living in Massachusetts, Maine, or New Hampshire. Training is virtual for the first three months. After training, Massachusetts residents work onsite three days and from home two days per week; Maine and New Hampshire residents work onsite five days per week. For work from home, an internet connection through cable broadband or fiber optic service must provide at least 10 Mbps download and 5 Mbps upload. The schedule is Monday through Friday, with three days from 9:00 a.m. to 5:30 p.m. ET and two days from 12:30 p.m. to 9:00 p.m. ET. A rotating Saturday shift from 9:00 a.m. to 6:00 p.m. is required one day per month. Once training is complete, the two weekly work-from-home days are scheduled from 9:00 a.m. to 5:30 p.m. ET. The anticipated hourly pay range is $18–$27, depending on relevant factors including experience and geographic location. The role is also anticipated to be eligible for participation in an annual bonus plan.

Requirements

High school diploma or GED.
At least 1 year of pharmacy technician work experience.
Valid Massachusetts Pharmacy Technician License, as required by state laws.
General computer, data entry, and Microsoft Office skills.
Basic math skills.
Strong attention to detail and accuracy.
Effective communication skills.

Nice To Haves

National pharmacy technician certification is strongly preferred.

Responsibilities

Process medications, work with insurance companies, and communicate with patients as needed.
Record and fill patient prescriptions and orders, maintaining accurate records.
Answer questions and respond to requests from facility managers and teammates, directing questions to a pharmacist when needed.
Follow rules, procedures, and safety guidelines to help keep the pharmacy clean and safe.
Complete record-keeping and other administrative tasks assigned by a pharmacist or facility manager.
Handle patient calls.

Benefits

Medical, dental, and vision coverage starting on the first day of employment.
401(k) with company match.
18 days of paid time off, holiday pay, and overtime compensation.
Immediate pay options that provide access to a portion of earned wages before payday.
Educational development programs, including tuition-free and partially funded learning opportunities.
Growth and advancement opportunities.
Company-paid life insurance.
Well-being and behavioral health programs.
Leaves of absence.
Annual bonus plan eligibility is anticipated.