Pharmacy Processing Technician - Freedom Fertility - Hybrid

Cigna Group•Newburyport, MA

2d•Hybrid

About The Position

The Pharmacy Processing Technician with Freedom Fertility, Evernorth’s fertility pharmacy, supports patients by processing fertility medication orders accurately and on time. The role involves managing order details on a computer and working with patients, insurance companies, pharmacists, facility managers, and other teams. The position is based out of the Newburyport, Massachusetts location and is open to candidates living in Massachusetts, Maine, or New Hampshire. Training is virtual for the first three months. After training, Massachusetts residents work onsite three days and from home two days per week; Maine and New Hampshire residents work onsite five days per week. Candidates working from home must have cable broadband or fiber internet with minimum speeds of 10 Mbps download and 5 Mbps upload. The schedule is Monday through Friday, rotating between 9:00 a.m.–5:30 p.m. ET three days per week and 12:30 p.m.–9:00 p.m. ET two days per week. There is also a rotating Saturday shift, 9:00 a.m.–6:00 p.m., one day per month. After training, eligible work-from-home days follow a 9:00 a.m.–5:30 p.m. ET schedule. The anticipated hourly pay range is $18–$27, depending on relevant factors such as experience and geographic location. The role is also anticipated to be eligible for an annual bonus plan.

Requirements

High school diploma or GED.
At least 1 year of pharmacy technician work experience.
Valid Massachusetts Pharmacy Technician License, as required by state laws.
General computer, data-entry, and Microsoft Office skills.
Basic math skills.
Strong attention to detail and accuracy.
Effective communication skills.
For work from home, cable broadband or fiber-optic internet service with speeds of at least 10 Mbps download and 5 Mbps upload.

Nice To Haves

National pharmacy technician certification is strongly preferred.

Responsibilities

Process medication orders and support pharmacy services, including working with insurance companies and communicating with patients as needed.
Record and fill patient prescriptions and orders while maintaining accurate records.
Answer questions and respond to requests from facility managers and teammates, directing questions to a pharmacist when needed.
Follow rules, procedures, and safety guidelines to help maintain a clean and safe pharmacy.
Complete record-keeping and other administrative tasks assigned by a pharmacist or facility manager.
Handle patient calls.

Benefits

Medical coverage starting on day one.
Dental coverage starting on day one.
Vision coverage starting on day one.
401(k) with company match.
18 days of paid time off and paid holidays.
Overtime compensation.
Immediate pay options that provide access to a portion of earned wages before payday.
Educational development programs, including tuition-free and partially funded learning opportunities.
Tuition reimbursement.
Annual bonus plan eligibility.
Company-paid life insurance.
Well-being and behavioral health programs.
Leaves of absence.
Growth and advancement opportunities.