Pharmacy Medication Assistance Liaison, $7,000 Bonus, FT, 9a-5:30p

Baptist Health South Florida•Miami Lakes, FL
•$23 - $30

About The Position

The Medication Assistance Liaison serves as a liaison between patients and the organization or medication manufacturers while supporting quality customer service. The role focuses on free-drug enrollment and applications, copay assistance, prior authorizations, and other medication assistance needs. The liaison coordinates care to ensure assigned activities are completed and researches eligibility for various programs and benefits. The role may also analyze reports or queues to assess patient eligibility and work with pharmaceutical manufacturers and vendor representatives to provide ongoing customer service and follow-up. The estimated pay range is $22.98–$29.87 per hour, depending on experience.

Requirements

  • High school diploma, certificate, GED, training, or equivalent experience.
  • PTCB Certified Pharmacy Technician certification.
  • Registered Pharmacy Technician credential.
  • At least 5 years of experience.
  • Critical-thinking skills, effective communication, decisive judgment, and ability to work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action when required.

Responsibilities

  • Act as a liaison between patients and the organization or medication manufacturers.
  • Support quality customer service and organizational objectives.
  • Assist with free-drug enrollments and applications, copay assistance, prior authorizations, and other medication assistance needs.
  • Coordinate care to ensure completion of assigned activities.
  • Research eligibility for programs and benefits.
  • Analyze reports or queues to assess patient eligibility, as needed.
  • Work with pharmaceutical manufacturers and vendor representatives on customer service and follow-up, as needed.

Benefits

  • Career growth and development opportunities with clear pathways and ongoing support.
  • Comprehensive health and wellness resources.
  • Wellness program that can help employees eliminate their medical plan deductible.
  • Tuition reimbursement.
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