Pharmacy Tech Specialist, Medication Assistance Program, FT Days

Prisma Health • Greenville, SC

3d • Onsite

About The Position

Under the direction of a pharmacist, the Pharmacy Tech Specialist uses and extends their knowledge and competency while performing technical pharmacy functions. The role supports pharmacy operations, including medication assistance and patient assistance, system support, narcotics management, research, medication reconciliation, and other specialized roles approved by the Pharmacy Director Cohort.

The specialist performs technician functions relevant to their assigned area, follows applicable regulatory guidelines for controlled substances, and supports inventory management and purchasing records. Responsibilities may include maintaining records for pharmacy-retained trial materials using relevant software, responding professionally to trial administrator inquiries, and delivering medications to patient care areas according to established schedules and workflows.

For medication assistance and patient assistance, the specialist helps develop policies and procedures, creates assistance programs for uninsured and underinsured patients, and identifies discharge medication assistance opportunities. The role also contributes to customer service, staff training and mentorship, quality improvement, and other activities supporting the pharmacy enterprise.

Requirements

• High school diploma or equivalent, or a post-high-school degree.
• Two years of experience as a pharmacy technician.
• Experience with pharmacy software and information systems.
• Certified Pharmacy Technician with the South Carolina Board of Pharmacy.
• Knowledge of applicable Board of Pharmacy, DHEC, and DEA rules and regulations.
• Communication, teamwork, and customer service skills.
• Ability to perform accurately with attention to detail within specified time periods.
• Ability to collaborate with health-system and other pharmacy staff.
• Ability to handle frequent interruptions and adapt to changes in workload and schedule.
• Ability to set priorities and solve problems, and respond quickly to emergency requests.
• Ability to work outdoors as business needs occur and to stand for extended periods or walk frequently as business needs occur.
• Knowledge of office equipment such as fax machines and copiers.
• Proficient computer skills, including word processing, spreadsheets, and databases.
• Data-entry and mathematical skills.

Responsibilities

• Perform technician functions specific to the assigned pharmacy area, including system, informatics, automated dispensing cabinet, billing and charging, specialized-role, and approved narcotics-management support.
• Follow applicable regulatory guidelines for narcotics management, including TJC, DHEC, South Carolina Board of Pharmacy, and DEA requirements.
• Manage controlled-substance inventory and collaborate on purchasing and maintenance of purchasing records.
• Maintain records for pharmacy-retained trial materials using applicable software, respond to trial administrator inquiries, and maintain professional relationships with auditors.
• Deliver medications to appropriate patient care areas or departments according to established schedules and workflows.
• Develop policies and procedures for medication assistance workflows and create a pharmacy assistance program for uninsured and underinsured patients.
• Identify discharge medication assistance opportunities.
• Conduct respectful patient or family interviews to establish accurate home medication lists, document the patient’s primary pharmacies, and contact outside providers or pharmacies as needed to clarify or verify reported medication information.
• Provide site leadership at locations meeting the stated bed or technician thresholds.
• Support an efficient pharmacy work environment through customer service, timely and accurate service, maintaining an orderly work area, and being prepared to begin work at the start of each shift.
• Train and mentor new pharmacy personnel, pharmacy technicians, and pharmacy interns.
• Support education and training for pharmacists and pharmacy technicians within the specialist’s area of expertise.
• Communicate with patients, caregivers, office staff, prescribers, pharmacy staff, industry support, and payors.
• Participate in quality assurance, performance improvement, and other projects to develop or maintain best practices.
• Support activities and tasks related to the pharmacy enterprise and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED