Pharmacy Tech Specialist, Medication Assistance Program, FT Days

Prisma Health • Greenville, SC

5d

About The Position

Under the direction of a pharmacist, the Pharmacy Tech Specialist applies and extends their knowledge and competency while performing technical pharmacy functions. This role supports the Medication Assistance Program and may perform system support, narcotics management, research, medication reconciliation, and other specialized pharmacy functions approved by the Pharmacy Director Cohort.

The specialist performs pharmacy technician functions specific to their assigned area, supports medication assistance workflows for uninsured and underinsured patients, and helps establish related policies and procedures. The role also supports controlled-substance inventory and purchasing records, research trial material records, medication delivery, patient medication-history collection and verification, training, customer service, and quality improvement activities. The position is a non-management role reporting to a supervisor, manager, director, or executive.

Requirements

• High school diploma or equivalent, or a post-high-school degree.
• Two years of experience as a pharmacy technician.
• Experience with pharmacy software and information systems.
• Certified Pharmacy Technician with the South Carolina Board of Pharmacy.
• Knowledge of applicable Board of Pharmacy, DHEC, and DEA rules and regulations.
• Communication, teamwork, and customer-service skills.
• Ability to perform accurately with attention to detail within specified time periods.
• Ability to collaborate with health-system and other pharmacy staff.
• Ability to handle frequent interruptions and adapt to changes in workload and schedule.
• Ability to set priorities, solve problems, and respond quickly to emergency requests.
• Ability to work outdoors as business needs occur.
• Ability to stand for extended periods or walk frequently as business needs occur.
• Knowledge of office equipment such as fax machines and copiers.
• Proficiency with computers, including word processing, spreadsheets, and databases.
• Data-entry and mathematical skills.

Responsibilities

• Perform pharmacy technician functions specific to the assigned area, including system, informatics, automated dispensing cabinet, billing/charging, narcotics management, and other approved specialized support.
• Follow applicable regulatory requirements for narcotics management, including those of TJC, DHEC, the South Carolina Board of Pharmacy, and the DEA.
• Manage controlled-substance inventory and collaborate on purchasing and maintenance of purchasing records.
• Use CentrakVestigo, Epic, and related software to maintain pharmacy trial-material records, respond to trial administrator inquiries, and maintain professional relationships with auditors.
• Deliver medications to appropriate patient-care areas or departments according to established schedules and workflows.
• Develop policies and procedures for medication-assistance workflows and help create a pharmacy assistance program for uninsured and underinsured patients.
• Identify discharge medication-assistance opportunities and document relevant medication details, including dosage form, dose, route, frequency, indication, and last-dose date and time.
• Interview patients or family members respectfully to construct accurate home medication lists and identify and document the patient’s primary pharmacies.
• Contact outside healthcare providers and pharmacies to clarify or verify patient-reported medication lists, and document communications appropriately.
• Serve as a site lead where applicable at inpatient sites with more than 350 beds or outpatient/retail sites with more than eight technicians.
• Provide timely, accurate customer service, including answering calls, serving the pharmacy window, maintaining an orderly work area, and being prepared at the start of each shift.
• Train and mentor new personnel, pharmacy technicians, and pharmacy interns.
• Support education and training for pharmacists and pharmacy technicians within the area of expertise.
• Communicate with patients, caregivers, office practice staff, prescribers, pharmacy staff, industry support, payors, and payor support agents.
• Participate in quality assurance, performance improvement, and other projects to develop or maintain best practices.
• Support activities and tasks related to the pharmacy enterprise and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED