(USA) Pharmacy Manager, Store # 05226
About The Position
The Pharmacy Manager provides comprehensive patient care by processing and accurately dispensing prescription orders, administering immunizations, and delivering other Walmart programs in compliance with Board of Pharmacy statutes and regulations. The role drives Pharmacy and OTC sales and profit through effective merchandise presentation, competitive pricing, inventory management, budgeting, sales forecasting, cross-functional relationships, and assessment of economic trends and demographics. The manager leads pharmacy operations and Associates, models customer service, resolves customer concerns, oversees community outreach, and ensures compliance with Company policies and legal requirements. Responsibilities include managing inventory flow and finances; promoting patient safety, quality care, and accurate dispensing; supporting counseling and documentation; and identifying and addressing quality, operational, and compliance issues through audits and action plans. The role also supervises and develops Associates through hiring, training, mentoring, assigning duties, feedback, and recognition. The Pharmacy Manager is expected to model Walmart’s values, build a workplace where Associates feel a sense of belonging, maintain high standards of integrity and compliance, serve customers and members, and drive continuous improvement.
Requirements
- Bachelor’s degree in Pharmacy, PharmD, or equivalent FPGEC (NABP).
- Pharmacy license by job entry date.
- Completion of an ACPE-accredited immunization training program, such as APhA, pharmacy school curriculum, or state pharmacy association-sponsored training.
Nice To Haves
- U.S. pharmacy-related experience.
Responsibilities
- Process and accurately dispense prescription orders, administer immunizations, and deliver other Walmart programs in compliance with pharmacy laws and regulations.
- Drive sales and profit in Pharmacy and OTC through merchandise presentation, pricing, signing, inventory management, budgeting, forecasting, and assessment of market trends and demographics.
- Model and guide Associates in customer service, resolving customer needs, complaints, and issues within Company guidelines.
- Oversee and participate in community outreach programs.
- Ensure compliance with Company and legal policies, procedures, and regulations, including safety, loss prevention, and quality assurance requirements.
- Supervise, train, mentor, and develop Associates; assign duties, provide performance feedback and recognition, and foster belonging.
- Maintain confidentiality of information, documentation, and records.
- Manage pharmacy operations and conduct Associate meetings to address needs and share information about initiatives.
- Ensure pharmacy operations comply with Company and regulatory policies and procedures, including HIPAA, SOP, and quality assurance requirements.
- Guide Associates on policies and procedures for advising on, verifying, and dispensing products and addressing customer insurance and licensure issues.
- Document and share changes in pharmaceutical products and procedures, and new ideas and processes.
- Monitor inventory flow, identify merchandise to order, ensure inventory processes are followed, and address facility inventory-flow issues.
- Manage budgets and financial performance; interpret financial data, account for and report financial results, and ensure compliance with financial policies and procedures.
- Build a culture of patient care, safety, and accuracy; set expectations and hold others accountable for SOPs and patient-safety goals.
- Ensure appropriate counseling and information are provided for new therapies, new items, and as requested or required, with suitable documentation.
- Identify quality and patient-safety improvement needs, implement interventions, and promote transparent reporting of errors.
- Communicate, train, and guide Associates in completing and following up on compliance initiatives.
- Ensure appropriate execution of billing procedures, HIPAA compliance, and SOPs; use audits to identify compliance issues and implement improvements.
- Model Walmart’s values by building trusting relationships, developing talent, acting with integrity, serving customers, making data-informed decisions, and supporting continuous improvement.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with eligible tuition, books, and fees paid by Walmart.
- Performance-based bonus awards, including annual or quarterly performance bonuses.
- Possible Regional Pay Zone and Complex Structure additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
