Pharmacy/Lead Technician

Kroger • Mesquite, TX

4d

About The Position

Provide and train others to provide exceptional customer service that helps people live healthier lives. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, serve as a responsible community member, and provide appropriate products, services, care, and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports the pharmacist and pharmacy team, trains and mentors technicians, helps lead daily operations, and reinforces safety and regulatory compliance.

Requirements

• High school diploma or GED.
• At least 1 year of pharmacy technician experience.
• Pharmacy technician certification.
• Professionalism, dependability, a positive attitude, and good judgment, with the ability to gain others' support in leading a high-performing pharmacy team.
• Self-motivation and the ability to organize, prioritize, plan, and meet deadlines.

Nice To Haves

• At least 1 year of previous experience in a management or supervisory role.

Responsibilities

• Support company health and wellness initiatives.
• Understand and adhere to HIPAA regulations.
• Perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
• Maintain current state registration, certification, or licensure as required by the state.
• Assist the pharmacist with responsibilities except those requiring the pharmacist's professional judgment.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Train and mentor new-hire technicians and provide day-to-day training and support for pharmacy associates.
• Encourage, monitor, and assist new technicians through the technician training program.
• Ensure department standards are carried out by leading by example and delegating as needed.
• Serve as the primary representative for store-wide meetings and huddles.
• Help create and manage hourly staff schedules and station rotations according to labor forecasts.
• Complete the PIC Assistant process walk.
• Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
• Act as the pharmacy safety subject matter expert, recognize opportunities for improvement, and coach others as appropriate.
• Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
• Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and applicable health codes; identify unsafe conditions and notify store management.
• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED