PHARMACY/LEAD TECHNICIAN

The Kroger Co.•Longview, TX

About The Position

The Pharmacy Lead Technician provides and trains others to provide exceptional customer service, supporting healthier lives through fair and ethical treatment, a safe, clean, inclusive environment, and accurate access to products, services, and care. The role provides direct patient intervention through health and wellness services and experiences, as permitted by state and federal law, and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The technician assists the pharmacist with all responsibilities that do not require the pharmacist's professional judgment. In addition to completing pharmacy technician duties, this position trains and mentors associates, helps coordinate staffing and workstations, supports pharmacy safety and inventory processes, and prepares for offsite business-to-business clinics.

Requirements

High school diploma or GED.
At least 1 year of pharmacy technician experience.
Pharmacy Technician Certification.
Professional, dependable, positive, and able to exercise good judgment.
Able to gain the support of others to lead a high-performing pharmacy team.
Self-motivated and able to organize, prioritize, plan, and meet deadlines.

Nice To Haves

At least 1 year of previous management or supervisory experience.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
Maintain current state registration, certification, or licensure as required by the state.
Assist the pharmacist with all responsibilities except those requiring a pharmacist's professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day training and support for pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Lead by example and delegate as necessary to ensure department standards are carried out.
Serve as the primary representative at store-wide meetings and huddles.
Help create and manage schedules and station rotations for hourly staff according to labor forecasts.
Complete the PIC Assistant process walk.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, identify opportunities for improvement, and coach associates toward correct practices as appropriate.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Comply with and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and applicable health-code requirements; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Perform the essential job functions with or without reasonable accommodation.