Pharmacy/Lead Technician

Kroger•Cedar Hill, TX

About The Position

Provide and train others to provide exceptional customer service and help people live healthier lives. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, serve responsibly in the community, and provide appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations and the pharmacist, delivers an accurate and efficient customer experience, and trains and mentors pharmacy technicians. It also helps lead daily pharmacy work, scheduling, inventory management, safety, and preparation for offsite business-to-business clinics. The employee must perform the essential functions of the position with or without reasonable accommodation.

Requirements

  • High school diploma or GED.
  • At least 1 year of pharmacy technician experience.
  • Pharmacy Technician Certification.
  • Professional, dependable, and positive attitude; good judgment; and ability to gain others’ support in leading a high-performing pharmacy team.
  • Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
  • Current state registration, certification, or license as required by state requirements.

Nice To Haves

  • At least 1 year of previous experience in a management or supervisory role.

Responsibilities

  • Support company health and wellness initiatives.
  • Understand and adhere to HIPAA regulations.
  • Perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
  • Maintain current state registration, certification, or licensure as required by state regulations.
  • Assist the pharmacist with all responsibilities except those requiring the pharmacist’s professional judgment.
  • Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Train and mentor new-hire technicians, providing day-to-day training and support for pharmacy associates.
  • Encourage, monitor, and assist new technicians through the technician training program.
  • Ensure department standards are carried out by leading by example and delegating as needed.
  • Serve as the primary representative for store-wide meetings and huddles.
  • Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
  • Complete the PIC Assistant process walk.
  • Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
  • Act as the pharmacy safety subject matter expert, recognize opportunities for improvement, and coach employees toward correct practices as appropriate.
  • Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
  • Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs in accordance with company and applicable local, state, and federal health codes; identify unsafe conditions and notify store management.
  • Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
  • Perform the essential job functions of the position with or without reasonable accommodation.
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