PHARMACY/LEAD TECHNICIAN

The Kroger Co.•Cedar Hill, TX

About The Position

The Pharmacy Lead Technician provides and trains others to provide exceptional customer service and supports patient health and wellness services as permitted by state and federal law. The role assists the pharmacist with responsibilities that do not require professional pharmacist judgment and ensures accurate, efficient completion of pharmacy reception, data entry, adjudication, and dispensing steps. The Lead Technician trains and mentors pharmacy associates, helps manage staffing and station rotations, supports department standards, oversees inventory processes, and serves as a pharmacy safety subject matter expert. The role also helps prepare for offsite business-to-business clinics and supports the company's health and wellness initiatives while demonstrating its values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
At least 1 year of pharmacy technician experience.
Pharmacy Technician Certification.
Professional, dependable, and positive attitude; good judgment; and ability to gain others' support to lead a high-performing pharmacy team.
Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.

Nice To Haves

At least 1 year of previous experience in a management or supervisory role.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
Maintain current state registration, certification, or licensure as required by the state.
Assist the pharmacist with all responsibilities except those requiring a pharmacist's professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day training and support for pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Ensure department standards are executed by leading by example and delegating as needed.
Serve as the primary representative for store-wide meetings and huddles.
Help create and manage hourly staff schedules and station rotations in accordance with labor forecasts.
Complete the PIC Assistant process walk.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, recognize opportunities for improvement, and coach associates as appropriate.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Comply with and reinforce sanitation and safety requirements and identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Perform essential job functions with or without reasonable accommodation.