PHARMACY/LEAD TECHNICIAN

The Kroger Co. • Mesquite, TX

4d

About The Position

Provide and train others to provide exceptional customer service that helps people live healthier lives. Treat customers and employees fairly and ethically, provide a safe, clean, inclusive environment, act as a responsible community member, and ensure customers receive appropriate products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy/Lead Technician assists the pharmacist with responsibilities that do not require the pharmacist’s professional judgment, supports pharmacy operations and safety, and trains and mentors pharmacy technicians. The role requires maintaining applicable state registration, certification, or licensure and complying with HIPAA and other relevant regulations.

Requirements

• High school diploma or GED.
• At least 1 year of pharmacy technician experience.
• Pharmacy Technician Certification.
• Professional and dependable, with a positive attitude and good judgment, and able to gain the support of others to lead a high-performing pharmacy team.
• Self-motivated and able to organize, prioritize, plan, and meet deadlines.

Nice To Haves

• At least 1 year of previous experience in a management or supervisory role.

Responsibilities

• Support company health and wellness initiatives.
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations.
• Perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
• Maintain current state registration, certification, or licensure, depending on state requirements.
• Assist the pharmacist with all responsibilities except those requiring a pharmacist’s professional judgment.
• Provide a stellar customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Train and mentor new-hire technicians and provide day-to-day training and support to pharmacy associates.
• Encourage, monitor, and assist new technicians through the technician training program.
• Ensure department standards are followed by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings and huddles.
• Help create and manage scheduling and station rotation for hourly staff in accordance with labor forecasts.
• Complete the PIC Assistant process walk.
• Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
• Act as the pharmacy safety subject matter expert, recognizing opportunities for improvement and coaching employees as appropriate.
• Prepare for offsite Business to Business clinics, including biometric screenings and vaccinations, to support the pharmacist.
• Comply with and reinforce sanitation and safety regulations, guidelines, procedures, and programs under company and applicable local, state, and federal health codes; identify unsafe conditions and notify store management.
• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Perform the essential job functions of the position with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED