PHARMACY/LEAD TECHNICIAN

The Kroger Co. • Reno, NV

3d

About The Position

The Pharmacy Lead Technician provides and trains others to provide exceptional customer service while supporting customers’ health and wellness. The role helps maintain a safe, clean, and inclusive environment and provides direct patient intervention through health and wellness services, as permitted by state and federal law. The Lead Technician supports the pharmacist, leads and trains pharmacy technicians, helps ensure department standards, and oversees scheduling, inventory, safety, and preparation for offsite business clinics. The employee is expected to demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• High school diploma or GED.
• At least 1 year of pharmacy technician experience.
• Pharmacy Technician Certification.
• Professionalism, dependability, a positive attitude, and good judgment.
• Ability to gain the support of others to lead a high-performing pharmacy team.
• Self-motivation and ability to organize, prioritize, plan, and meet deadlines.

Nice To Haves

• At least 1 year of previous experience in a management or supervisory role.

Responsibilities

• Support company health and wellness initiatives.
• Understand and adhere to HIPAA regulations.
• Perform all essential functions and tasks of a Pharmacy Senior Certified Technician.
• Maintain current state registration, certification, or licensure as required by the state.
• Assist the pharmacist with responsibilities except those requiring the pharmacist’s professional judgment.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Train and mentor newly hired technicians and provide day-to-day training and support to pharmacy associates.
• Encourage, monitor, and assist new technicians through the technician training program.
• Ensure department standards are executed by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings and huddles.
• Help create and manage scheduling and station rotation for hourly staff according to labor forecasts.
• Complete the PIC Assistant process walk.
• Oversee inventory management, including order reconciliation, returns, and physical inventory preparation.
• Act as the pharmacy safety subject matter expert, recognizing opportunities and coaching associates toward correct practices.
• Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
• Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and career pathways supporting growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED