Pharmacy/Lead Technician

Kroger•Reno, NV

About The Position

Provide and train others to provide exceptional customer service that helps people live healthier lives. Treat customers and employees fairly and ethically while fostering a safe, clean, inclusive environment and supporting the community. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Lead Technician supports pharmacy operations and the pharmacist, trains and mentors technicians, helps coordinate staffing, oversees inventory, and promotes pharmacy safety and regulatory compliance. The role may also support offsite business-to-business clinics, including biometric screenings and vaccinations.

Requirements

High school diploma or GED.
At least 1 year of pharmacy technician experience.
Pharmacy Technician Certification.
Professional, dependable, and positive, with good judgment and the ability to gain others’ support in leading a high-performing pharmacy team.
Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
Maintain current state registration, certification, or licensure, depending on state requirements.

Nice To Haves

At least 1 year of previous experience in a management or supervisory role.

Responsibilities

Support company health and wellness initiatives.
Understand and adhere to HIPAA regulations.
Be willing and able to perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
Maintain current state registration, certification, or licensure, depending on state requirements.
Assist the pharmacist with all responsibilities except those requiring a pharmacist’s professional judgment.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Train and mentor new-hire technicians and provide day-to-day training and support to pharmacy associates.
Encourage, monitor, and assist new technicians through the technician training program.
Lead by example and delegate as necessary to ensure department standards are met.
Serve as the primary representative for store-wide meetings and huddles.
Help create and manage scheduling and station rotation for hourly staff based on labor forecasts.
Complete the PIC Assistant process walk.
Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
Act as the pharmacy safety subject matter expert, identify opportunities, and coach staff toward correct practices.
Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs in accordance with company and applicable health-code requirements; identify unsafe conditions and notify store management.
Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Perform the essential job functions of the position with or without reasonable accommodation.