Pharmacy/Lead Technician

Kroger•Yakima, WA

About The Position

Provide and train others to provide exceptional customer service and help people live healthier lives. Treat customers and employees fairly and ethically, support a safe, clean, and inclusive environment, serve as a responsible community member, and provide appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy/Lead Technician supports pharmacy operations and the pharmacist, provides customer service, trains and mentors technicians, helps lead the pharmacy team, and oversees scheduling, inventory, and safety processes. The role requires compliance with HIPAA and applicable company, local, state, and federal requirements.

Requirements

  • High school diploma or GED.
  • At least 1 year of pharmacy technician experience.
  • Pharmacy Technician Certification.
  • Professional, dependable, and positive attitude; good judgment; and ability to gain others' support in leading a high-performing pharmacy team.
  • Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
  • Maintain current state registration, certification, or licensure, depending on state requirements.

Nice To Haves

  • At least 1 year of previous management or supervisory experience.

Responsibilities

  • Support company health and wellness initiatives.
  • Understand and adhere to HIPAA regulations.
  • Perform all essential functions and tasks of a Pharmacy Senior Certified Technician.
  • Maintain current state registration, certification, or licensure, as required by the state.
  • Assist the pharmacist with all responsibilities except those requiring a pharmacist's professional judgment.
  • Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Train and mentor new-hire technicians and provide day-to-day training and support for pharmacy associates.
  • Encourage, monitor, and assist new technicians through the technician training program.
  • Lead by example and delegate as needed to ensure department standards are met.
  • Serve as the primary representative for store-wide meetings and huddles.
  • Help create and manage hourly staff schedules and station rotations in accordance with labor forecasts.
  • Complete the PIC Assistant process walk.
  • Oversee inventory management, including reconciling orders, processing returns, and preparing for physical inventory.
  • Act as the pharmacy safety subject matter expert, identify opportunities for improvement, and coach employees as appropriate.
  • Prepare for offsite business-to-business clinics, including biometric screenings and vaccinations, to support the pharmacist.
  • Follow and reinforce sanitation and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
  • Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
  • Perform the essential functions of the position with or without reasonable accommodation.
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