Pharmacy Fulfillment Technician (Monaca 5:00am - 1:30pm)
About The Position
The Pharmacy Fulfillment Technician (PFT) performs pharmacy-related data entry and patient registration in accordance with state and federal regulations, HIPAA guidelines, SelectRx policies, and standard operating procedures. Working under direct supervision, the technician resolves third-party rejects and data-entry exceptions, responds to customer inquiries, and uses pharmacy systems to obtain patient and drug information. The role also operates automated machinery to sort and package medications in support of the fulfillment site's production process. The position works in a production or warehouse environment and requires regular presence on the production floor. It has no direct supervisory responsibilities. The position may also be asked to perform other job-related tasks as directed by the Pharmacist-in-Charge.
Requirements
- Basic PC skills, including starting and shutting down a computer; using a mouse; opening, closing, and switching between programs; saving files; printing documents; accessing online information; touch typing; and formatting documents.
- Intermediate keyboarding skills of at least 35 words per minute.
- Strong interpersonal communication and organizational skills.
- Proficiency in reading, writing, and speaking English.
- For associates assigned to the Monaca, Pennsylvania facility: a Pennsylvania State Pharmacy Technician license or active Technician Trainee license is required.
Nice To Haves
- One year of experience in retail pharmacy fulfillment or a call center environment as a Pharmacy Technician.
- National Pharmacy Technician Certification (PTCB or NHA).
Responsibilities
- Process new patient registrations by entering data into the Pioneer system.
- Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
- Troubleshoot missing prescription information and interpret medical abbreviations, including SIG codes.
- Resolve data-entry-related exceptions.
- Operate automated machinery to sort medications and move inventory through workflow stages, with a focus on quality control.
- Count and fill prescriptions, affix labels, and pack and ship medications.
- Clean and help maintain machinery and keep the work area orderly.
- Resolve third-party rejects by reviewing and gathering information, making corrections, and resubmitting claims according to plan requirements.
- Assist pharmacists by identifying and communicating issues to senior-level staff as appropriate.
- Maintain client and associate confidentiality.
- Follow applicable department policies, procedures, the associate handbook, and SelectRx prescription data-entry procedures and guidelines.
- Perform duties according to SelectRx's philosophy and standards, conveying courtesy, respect, enthusiasm, and positive attitudes.
- Perform other related duties as assigned.
Benefits
- Competitive medical, dental, and vision insurance.
- Health savings account (HSA) and flexible spending account (FSA).
- Voluntary hospital indemnity, critical illness, accident insurance, and short-term disability.
- Voluntary life insurance for the employee, spouse, and dependents.
- Company-paid basic life insurance and long-term disability.
- Retirement plan with employer match contribution and profit share.
- Tuition reimbursement program.
- Company perks and discount program.
- Wellness and financial education resources.
- Employee Assistance Program.
- Incentive plans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
