Supervisor Production Floor (Monaca 5:00am - 1:30pm)

SelectQuote Insurance•Monaca, PA
•Onsite

About The Position

The Supervisor Production Floor assists the Pharmacy Manager and Pharmacist Supervisors in the SelectRx division. The role helps staff the operation to meet operational measures and supports management of pharmacy staff, both internally and externally. It has direct supervisory responsibilities and works regularly in a production or warehouse environment on the production floor. The supervisor supports departmental personnel through orientation, training, monitoring, workload determination, assignment delegation, scheduling, and performance evaluation in coordination with the Pharmacy Manager. The role also supports performance improvement and corrective actions, helps improve production processes, participates in candidate screening and evaluation, and makes recommendations concerning hiring, promotion, or discipline. The position ensures adherence to SelectRx policies and applicable pharmacy practice regulations, and supports safe medication storage and escalation of storage concerns. The position requires strong communication, time management, problem-solving, and conflict-resolution abilities; professionalism, confidentiality, and interpersonal and organizational skills; and knowledge of pharmacy software. The work involves extensive standing and walking, frequent movement around production areas, and recurring physical activity.

Requirements

  • Bachelor’s degree in a related field or equivalent work experience.
  • At least 3 years of experience leading fast-paced, metric-driven teams.
  • Strong time management skills.
  • Strong communication skills, including appropriate written and oral communication.
  • Strong critical thinking and problem-solving skills.
  • Proven conflict-management and resolution skills.
  • High professional ethics and standards; ability to maintain confidentiality.
  • Strong interpersonal and organizational skills, and ability to relate effectively to others.
  • Ability to interact effectively with management, associates, patients, and the general public.
  • Knowledge and understanding of pharmacy software.
  • Proficiency in reading, writing, and speaking English.
  • Adherence to OSHA and Compliance Plan regulations.
  • For associates assigned to the Monaca, Pennsylvania facility: a Pennsylvania State Pharmacy Technician license or active Technician Trainee license is required, or the employee must be willing to obtain one.
  • Ability to meet the physical requirements of the production-floor role, including standing and walking for at least 8 hours, moving between workstations, bending, stooping, reaching, climbing stairs or ladders, using hands and arms to handle or operate equipment, and moving materials or products weighing up to 15 pounds with or without assistance.

Nice To Haves

  • At least 2 years of experience working in clinical manufacturing.
  • Familiarity with Six Sigma principles.
  • Six Sigma Green or Yellow Belt.
  • National Pharmacy Technician Certification (PTCB or NHA).

Responsibilities

  • Support and supervise departmental personnel, including orientation, training, and monitoring.
  • Determine workload, delegate assignments, and schedule staff.
  • Evaluate employee performance annually or as needed in coordination with the Pharmacy Manager.
  • Support corrective and disciplinary actions.
  • Assist managers with delivering and maintaining associate Performance Improvement Plans (PIPs) and corrective actions.
  • Assist managers in improving production processes.
  • Implement and adhere to SelectRx policies and procedures.
  • Participate in screening, interviewing, and evaluating associate candidates; recommend hiring, promotion, or discipline of current associates; and coordinate and implement teamwork.
  • Operate within professional standards and comply with applicable federal, state, local, and business regulations, including laws governing pharmacy practice.
  • Ensure cold medications are properly stored at the end of the day.
  • Notify the Pharmacy Manager and Assistant Manager of major issues or concerns requiring medications to be stored outside their normal production-floor locations.
  • Perform other duties assigned by the Pharmacy Manager.

Benefits

  • Competitive medical, dental, and vision insurance.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Voluntary hospital indemnity, critical illness, accident insurance, and short-term disability.
  • Voluntary life insurance for employees, spouses, and dependents.
  • Company-paid basic life insurance and long-term disability.
  • Retirement plan with employer match contribution and profit share.
  • Tuition reimbursement program.
  • Company perks and discount program.
  • Wellness and financial education resources.
  • Employee Assistance Program.
  • Incentive plans and potential short-term incentive compensation.
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