Pharmacy Delivery Specialist (Per Diem)

Hudson Headwaters Health Network•Town of Queensbury, NY
•$21 - $27

About The Position

The Pharmacy Delivery Specialist safely, accurately, and promptly transports prescription medications, pharmacy supplies, and related materials among Hudson Headwaters Health Network (HHHN) pharmacies, health centers, patient residences, and partner locations, including PACE programs. The specialist represents HHHN and provides courteous, professional service to patients, caregivers, staff, and community partners. The role follows federal, state, organizational, and pharmacy-related requirements for transporting medications and protected health information. It includes safe operation and upkeep of company vehicles, compliance with HHHN vehicle policies and applicable laws, and reporting delivery or vehicle concerns. The proposed schedule is up to 19.75 hours per week, with a minimum of 16 hours per month. Shifts vary between 9 a.m. and 6 p.m. and may include weekends; hours may fluctuate based on business needs, including evenings and weekends.

Requirements

  • High school graduation or equivalent.
  • At least three years of related experience driving a similar vehicle.
  • Valid New York State driver's license.
  • Proof of insurability and a clean driving record; an acceptable motor vehicle record is required upon hire and throughout employment.
  • Must meet HHHN driver eligibility requirements and remain insurable under HHHN's vehicle insurance program.
  • Strong attention to detail and accuracy.
  • Excellent customer service and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Ability to follow written and verbal instructions.
  • Basic technology skills, including use of mobile devices and delivery-tracking applications.
  • Ability to maintain confidentiality and protect patient information.
  • Reliable, dependable, and safety-focused.
  • Ability to safely travel extensively throughout the HHHN service area in varying weather conditions.
  • Ability to lift, carry, push, and pull up to 30 pounds regularly and up to 50 pounds occasionally.

Nice To Haves

  • Previous delivery, courier, transportation, healthcare, pharmacy, or customer service experience is preferred.
  • A CDL is not required unless dictated by vehicle type or regulatory requirements.

Responsibilities

  • Deliver prescription medications, medical supplies, and related materials to patient homes, health centers, HHHN pharmacies, PACE locations, and other designated sites.
  • Complete deliveries accurately, securely, and within established service timelines.
  • Verify delivery manifests and maintain chain-of-custody documentation.
  • Obtain signatures or delivery confirmations when required.
  • Protect patient confidentiality in accordance with HIPAA and HHHN policies.
  • Follow procedures for temperature-sensitive, confidential, or restricted medications.
  • Immediately report delivery issues, delays, medication discrepancies, and safety concerns.
  • Operate company-owned vehicles safely and professionally, follow traffic and safety regulations, and promptly report traffic violations to the direct supervisor.
  • Report vehicle maintenance issues to Facilities Leadership and coordinate with Facilities Leadership regarding annual state inspections and other required inspections.
  • Check that communication devices, including cellular phones, are working before each trip and follow applicable cell phone use policies and regulations while driving.
  • Maintain the cleanliness and organization of assigned vehicles.
  • Follow HHHN vehicle policies, New York State traffic laws, and applicable transportation regulations.
  • Secure medications and supplies appropriately during transport.
  • Use approved route-planning and delivery-tracking tools as required.
  • Complete required driver safety training and maintain eligibility and insurability under HHHN requirements.
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