Pharmacy Delivery Specialist (Per Diem)

Hudson Headwaters Health Network•Queensbury, NY

About The Position

The Pharmacy Delivery Specialist safely, accurately, and promptly transports prescription medications, pharmacy supplies, and related materials among Hudson Headwaters Health Network pharmacies, health centers, patient residences, PACE programs, and other partner locations. The role represents Hudson Headwaters and provides courteous, professional service to patients, caregivers, staff, and community partners. The specialist follows federal, state, organizational, and pharmacy requirements for transporting medications and protected health information. The position operates company vehicles safely, maintains a clean driving record, and complies with HHHN vehicle policies. The proposed schedule is up to 19.75 hours per week, with a minimum of 16 hours per month. Shifts vary between 9 a.m. and 6 p.m., and may include evenings or weekends. Hours may fluctuate based on business needs.

Requirements

High school graduation or equivalent.
At least three years of related experience driving a similar vehicle.
Valid New York State driver's license and proof of insurability.
Clean driving record and acceptable motor vehicle record upon hire and throughout employment.
Must meet HHHN driver eligibility requirements and remain insurable under HHHN's vehicle insurance program.
Must successfully complete required driver safety training.
Strong attention to detail and accuracy.
Excellent customer service and interpersonal skills.
Ability to work independently and manage time effectively.
Ability to follow written and verbal instructions.
Basic technology skills, including use of mobile devices and delivery-tracking applications.
Ability to maintain confidentiality and protect patient information.
Reliable, dependable, and safety-focused.
Ability to sit while driving and stand and walk for extended periods before and after trips.
Ability to enter and exit a vehicle frequently throughout the workday.
Ability to lift, carry, push, and pull up to 30 pounds regularly and up to 50 pounds occasionally.
Ability to travel safely and extensively throughout the HHHN service area in varying weather conditions.

Nice To Haves

Previous delivery, courier, transportation, healthcare, pharmacy, or customer service experience.

Responsibilities

Deliver prescription medications, medical supplies, and related materials to patient homes, health centers, network-owned pharmacies, PACE locations, and other designated sites.
Complete deliveries accurately, securely, and within established service timelines.
Verify delivery manifests, maintain chain-of-custody documentation, and obtain signatures or delivery confirmations as required.
Protect patient confidentiality in accordance with HIPAA and HHHN policies.
Follow procedures for handling temperature-sensitive, confidential, or restricted medications.
Immediately report delivery issues, delays, medication discrepancies, and safety concerns.
Operate company-owned vehicles safely and professionally, following road and safety regulations.
Report traffic violations to the direct supervisor immediately.
Report vehicle maintenance issues to Facilities Leadership and coordinate with Facilities Leadership on annual state inspections and other required inspections.
Check that communication devices, including cellular phones, are working before each trip, and follow applicable policies and laws governing phone use while driving.
Keep assigned vehicles clean and organized and follow HHHN vehicle policies, New York State traffic laws, and applicable transportation regulations.
Secure medications and supplies appropriately during transport.
Use approved route-planning and delivery-tracking tools as required.