Pharmacy Data Technician

Guardian Pharmacy Services Management • Springfield, MO

3d • Onsite

About The Position

Guardian of the Heartland, a member of the Guardian family of pharmacies, is hiring a Pharmacy Data Technician in Springfield, Missouri. The role is responsible for entering and processing prescriptions in the pharmacy operating system with speed and accuracy, communicating with customers by telephone, and responding to their needs promptly and courteously. The technician works with incoming prescriptions, refills, cycle medication orders, pharmacy systems, and customer and provider communications to support timely dispensing and delivery.

The schedule is Monday through Friday, 11 a.m. to 8 p.m., with a Saturday and Sunday shift from 9 a.m. to 5 p.m. every fifth weekend. The position may also assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions as needed.

Guardian provides customized, technology-enabled medication management services for healthcare organizations serving seniors and people with complex care needs. The company describes its environment as fast-paced, diverse, inclusive, challenging, and team-oriented, and emphasizes opportunities to learn and grow.

Requirements

• High school diploma or GED, per state requirements.
• Pharmacy technician license, certification, or registration, per state requirements.
• At least 2 years of related experience; an advanced degree may substitute for experience.
• Advanced computer skills.
• Ability to work independently and meet deadlines.
• Ability to solve problems with minimal direction.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while adhering to strict deadlines.
• Quality-minded approach, including seeking out errors and asking questions when something appears inaccurate.
• Work ethic and integrity aligned with the company’s philosophy.
• Ability to plan ahead and manage time efficiently.
• Ability to analyze causes and solve problems at strategic and functional levels.
• Ability to collaborate effectively with team members.
• Ability to work flexible hours, including weekends, holidays, and overtime.

Nice To Haves

• National Pharmacy Technician Certification (PTCB) preferred.
• Experience with a pharmacy operations system preferred.

Responsibilities

• Enter new and refill prescriptions into the operating system accurately and promptly to help prevent dispensing errors.
• Triage incoming fax prescriptions to support timely dispensing.
• Maintain appropriate computer notes and cycle-fill coding.
• Calculate or verify the correct dosage based on the prescription.
• Respond to customer calls with care, understanding, and courtesy, and route calls appropriately.
• Complete all prescriptions assigned for processing during the regular shift.
• Receive, evaluate, process, and follow up with doctors’ offices on assigned refills.
• Develop proficiency with pharmacy systems, including document imaging and the legacy pharmacy computer operating system.
• Assist as needed with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
• Learn and maintain the cycle process to meet delivery deadlines.
• Maintain data-entry records for cycle medication and fill requests, and process renewals and new cycle orders as applicable.
• Perform other essential functions and duties as assigned.

Benefits

• Competitive pay.
• 401(k) with company match.
• Medical, dental, and vision coverage for full-time employees working 30 or more hours per week.
• Health Savings Accounts and Flexible Spending Accounts.
• Company-paid basic life and Accidental Death & Dismemberment insurance.
• Company-paid long-term disability and optional short-term disability.
• Voluntary employee and dependent life, accident, and critical illness coverage.
• Dependent Care Flexible Spending Accounts.
• Employee Assistance Program (EAP).
• Guardian Angels employee assistance fund.
• Paid holidays and sick days.
• Vacation benefits based on years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED