Pharmacy Data Technician

Guardian Pharmacy•Springfield, MO

4d•Onsite

About The Position

Guardian of the Heartland, a member of the Guardian family of pharmacies, is hiring a Pharmacy Data Technician in Springfield, Missouri. The role enters and processes prescriptions in the pharmacy operating system accurately and efficiently, and communicates with customers by telephone to respond courteously to their needs. The technician helps ensure prescriptions are processed on time and supports medication cycle workflows and delivery deadlines. The schedule is Monday through Friday, 11 a.m. to 8 p.m., with a Saturday and Sunday shift from 9 a.m. to 5 p.m. every fifth weekend. The position may also assist with order filing, medication packaging, inventory, profiling orders for medical records, and filling processed prescriptions. Guardian describes its environment as fast-paced, diverse, inclusive, and team-oriented.

Requirements

High school diploma or GED, as required by state regulations.
Pharmacy Technician license, certification, or registration, as required by state regulations.
At least 2 years of related experience; an advanced degree may substitute for experience.
Advanced computer skills.
Ability to work independently and meet deadlines.
Ability to solve problems with minimal direction.
Strong attention to detail and accuracy.
Ability to manage multiple tasks in a fast-paced, team-oriented environment while meeting strict deadlines.
Quality-minded approach, with motivation to identify errors and ask questions when information appears inaccurate.
Work ethic and integrity, planning and time-management ability, problem-solving ability, and a collaborative approach to teamwork.
Ability to work flexible hours, including weekends, holidays, and overtime.

Nice To Haves

National Pharmacy Technician Certification Board (PTCB) certification.
Pharmacy operations system experience.

Responsibilities

Enter new and refill prescriptions into the operating system accurately and promptly to help eliminate dispensing errors.
Triage incoming fax prescriptions to support timely dispensing.
Ensure computer notes and cycle-fill coding are accurate.
Calculate or verify the correct dosage based on the prescription.
Respond to customer calls with care, understanding, and courtesy, routing calls as appropriate.
Complete all assigned prescription processing during the regular shift.
Receive, evaluate, process, and follow up with doctors’ offices on assigned refills.
Develop proficiency with pharmacy systems, including document imaging and the legacy pharmacy computer operating system.
As needed, assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
Learn medication cycles and meet delivery deadlines; maintain data-entry records for cycle medication and fill requests, and process renewal and new cycle orders as applicable.
Perform other essential functions and duties as assigned.

Benefits

Competitive pay.
401(k) with company match.
Medical, dental, and vision coverage for full-time employees working 30 or more hours per week.
Health Savings Accounts and Flexible Spending Accounts.
Company-paid basic life and Accidental Death & Dismemberment insurance.
Company-paid long-term disability and optional short-term disability.
Voluntary employee and dependent life, accident, and critical illness coverage.
Dependent Care Flexible Spending Accounts.
Employee Assistance Program.
Guardian Angels employee assistance fund.
Paid holidays and sick days.
Vacation benefits based on years of service.