Pharmacy Data Entry Technician (012527)

SelectQuote Insurance•UNAVAILABLE, Remote

About The Position

The Pharmacy Data Entry Technician assists licensed pharmacists in preparing prescriptions and other health-related products, as permitted by applicable laws. The role supports customer satisfaction by processing and filling prescriptions accurately and promptly through completion of assigned data-entry tasks. Questions about prescription drug information or health matters must be referred to a pharmacist. The technician follows the policies and procedures of the SelectRx Pharmacy Division and has no direct supervisory responsibilities. The position involves entering medication orders into the pharmacy operating system, processing prescriptions from multiple sources, reviewing patient profiles, maintaining accurate patient records, and verifying patient and prescription information. The technician enters administration times for automated or robotic dispensing, checks for errors and follows remediation procedures, and protects the confidentiality of patient health information. All work must comply with HIPAA, applicable state and federal laws, and current company policies and procedures. Work is performed indoors, with possible exposure to safety and health hazards related to a home office environment. The role may periodically require travel to other office and operational sites and involves prolonged periods of sitting at a desk and working on a computer.

Requirements

National Pharmacy Technician Certification through PTCB or NHA is required.
Indiana and Pennsylvania State Pharmacy Technician licenses are required, or the candidate must be willing to obtain them.
Complete required employer orientation and ongoing pharmacy training.
Ability to read prescriptions, SIG codes, third-party forms, inter-office order forms, and communication forms.
Ability to learn and retain product names and locations, drug usage instructions, and SIG codes.
Ability to enter and retrieve data using systems for prescription processing, drug ordering, and packaging.
Service orientation and strong interpersonal communication and organizational skills.
Appropriate written and oral communication skills.
Ability to interact effectively with all levels of management, associates, clients, and the public.
Positive attitude and ability to work well in a team environment.
Dependability, a strong work ethic, and reliable attendance.
Proficiency in reading, writing, and speaking English.

Responsibilities

Enter and process medication orders in the pharmacy operating system.
Process and enter prescriptions accurately and in a timely manner.
Perform medication history interviews and food-drug interaction counseling, process prescriptions, and follow prescription error-prevention procedures.
Understand and follow applicable department policies and procedures needed to perform the job.
Treat clients, peers, and visitors with courtesy and respect, and convey enthusiasm and a positive attitude.
Use multiple software programs to review patient profiles and process medication orders received as handwritten physician order sheets, electronic prescriptions, reorder requests, and phone order physician sheets.
Enter the correct administration hour for prescriptions intended for automated or robotic dispensing devices.
Spot-check for errors and follow procedures to remediate them.
Maintain patient records with strong attention to detail and verify patient and prescription information.
Refer prescription questions to a pharmacist or supervisor.
Maintain patient medication and illness confidentiality and avoid inappropriate access to or distribution of protected health information.
Complete other job-related tasks as directed by Administration.
Complete all tasks in compliance with HIPAA guidelines, state and federal laws, and company policies and procedures.

Benefits

Competitive medical, dental, and vision insurance
Health savings account and flexible spending account
Voluntary hospital indemnity, critical illness, accident insurance, and short-term disability
Voluntary life insurance for the employee, spouse, and dependents
Company-paid basic life insurance and long-term disability
Retirement plan with employer matching contribution and profit share
Tuition reimbursement program
Company perks and discount program
Wellness and financial education resources
Employee assistance program
Incentive plans