Pharmacy Clinical Manager

Baystate Health • Springfield, MA

22h • Onsite

About The Position

Through the leadership of the BH Director of Clinical Pharmacy Programs, this Baystate Health leadership position is primarily responsible for the planning, development, and implementation of the Clinical Pharmacy Program and Services for the Acute Care Pharmacy Department. This includes direct oversight of the Transitions of Care Program and the Acute Care Clinical Pharmacy Program. This oversight shall include the development of pharmacy services that are aligned with organizational goals and the advancement of services to support a cost-effective service model. The Pharmacy Clinical Manager will have oversight for all the Care Team and Specialist Model at Baystate Medical Center. This position will lead and serve on appropriate committees as necessary to coordinate and maintain the clinical pharmacy services. The manager is expected to work with the leadership team to develop goals that are aligned with departmental, service line and organizational strategy. The Pharmacy Clinical Manager will coordinate activities with our learner models and the Pharmacy Manager of Education and Training. The Pharmacy Clinical Manager will work regularly with front-line staff to develop structures to support the clinical and operational programs in the Pharmacy Department. Will collaborate regularly with the Pharmacy Leadership Team and will focus on the development of service and staffing models that are supported by Pharmacy Operations Leadership. Performs other pharmacist, leadership, and administrative duties as assigned; this includes on-call, inpatient pharmacy staffing (when necessary), special projects, and regulatory oversight (DPH, Board of Pharmacy, TJC). Conducts staff meetings, attends appropriate hospital committees, and is able to react to (and embrace) change. Adheres to system and department compliance policies, and any and all applicable laws and regulations.

Requirements

• Overall: Supports the compass points of safety, quality, experience, and value.
• Safety - promotes a high-quality and reliable pharmacist practice model that ensures adequate staffing, education and training, and execution of clinical pharmacy programs.
• Quality - effectively uses strategy to develop high-impact goals that produce results that are aligned with organizational priorities. This includes regularly tracking progress and using the DMS system to continually improve.
• Experience - promotes engagement with direct reports. Uses principles of shared governance to elicit feedback. Implements change in a manner that is inclusive.
• Value - promotes and manages labor and drug spend strategies to obtain the most value possible for the organization. Also drives high value care with transitions of care that reduce cost to the organization and optimize.
• Clinical Pharmacy Program Oversight: Leads the planning, development, and implementation of staffing and service models that advance the practice of pharmacy and the care of our patients at Baystate while working to do so at an affordable cost.
• Ensures staff engagement in the planning processes and, collaborates regularly and communicates frequently with Pharmacy Leadership.
• Transitions of Care Program Oversight: Leads and supervises the staff in programs associated with transitions of care, including medication history.
• Devotes the necessary time to ensure staff are performing consistently in their roles and that the service is optimized.
• Coordinates with other pharmacy leaders on staff scheduling and works with the customers to ensure a high level of service and productivity.
• Practice Leadership: Promotes advancement of care within the department. This may include, but is not limited to, service on and leadership of various committees related to their practice. This also includes mentorship of other pharmacy staff.
• Minimally Required Experience: 3 years leadership
• Minimally Required Experience: 5 years of preceptor/educator experience
• Skills/Competencies: Undergraduate and Graduate Education Requirements and Accreditation Standards
• Skills/Competencies: Interpersonal, verbal, and written communication skills
• Skills/Competencies: Knowledge of computer systems (i.e., Microsoft applications, Clinical Information Systems, Kronos, Workday, StaffReady, PharmAcademic)
• Education: Doctorate (Required)
• Certifications: Licensed Pharmacist - Other

Nice To Haves

• Post-Grad training or equivalent experience
• Preferred Experience: None
• Certifications: Board Certified Pharmacotherapy Specialist - PCPS

Responsibilities

• Planning, development, and implementation of the Clinical Pharmacy Program and Services for the Acute Care Pharmacy Department.
• Direct oversight of the Transitions of Care Program and the Acute Care Clinical Pharmacy Program.
• Development of pharmacy services aligned with organizational goals and advancement of services to support a cost-effective service model.
• Oversight for all the Care Team and Specialist Model at Baystate Medical Center.
• Lead and serve on appropriate committees to coordinate and maintain clinical pharmacy services.
• Develop goals aligned with departmental, service line, and organizational strategy.
• Coordinate activities with learner models and the Pharmacy Manager of Education and Training.
• Work with front-line staff to develop structures supporting clinical and operational programs.
• Focus on the development of service and staffing models supported by Pharmacy Operations Leadership.
• Perform other pharmacist, leadership, and administrative duties as assigned, including on-call, inpatient pharmacy staffing (when necessary), special projects, and regulatory oversight.
• Conduct staff meetings and attend appropriate hospital committees.
• Promote a high-quality and reliable pharmacist practice model ensuring adequate staffing, education, training, and execution of clinical pharmacy programs.
• Effectively use strategy to develop high-impact goals that produce results aligned with organizational priorities, including tracking progress and using the DMS system for continuous improvement.
• Promote engagement with direct reports and use principles of shared governance to elicit feedback.
• Implement change in an inclusive manner.
• Promote and manage labor and drug spend strategies to obtain the most value for the organization.
• Drive high-value care with transitions of care that reduce cost to the organization and optimize.
• Lead the planning, development, and implementation of staffing and service models that advance the practice of pharmacy and patient care at an affordable cost.
• Ensure staff engagement in planning processes and collaborate regularly with Pharmacy Leadership.
• Lead and supervise staff in programs associated with transitions of care, including medication history.
• Ensure staff are performing consistently in their roles and that the service is optimized.
• Coordinate with other pharmacy leaders on staff scheduling and work with customers to ensure a high level of service and productivity.
• Promote advancement of care within the department, including service on and leadership of various committees related to their practice.
• Mentorship of other pharmacy staff.

Benefits

• Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees