Pharmacy Clerk

Hy-Vee•Ankeny, IA

About The Position

The Pharmacy Clerk supports the day-to-day operations of the pharmacy, serving customers, stocking and ordering supplies, handling cash transactions, and helping maintain a clean and orderly pharmacy. The role requires care, professionalism, attention to detail, trustworthiness, and a commitment to customer service and teamwork. The position works under pharmacist supervision when filling prescriptions and follows state and federal pharmacy regulations.

Requirements

High school diploma or equivalent experience.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to accurately add, subtract, multiply, and divide whole numbers.
Ability to file, post, and organize materials; accurately copy data between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
High level of discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
Ability to perform repetitive standing, walking, reaching, and bending for order fulfillment, point-of-sale transactions, and cleaning duties.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Over six months up to one year of similar or related experience is preferred.
Vaccination certification is required if administering vaccines, as required by law.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly and assist callers, including taking refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers, and keep pharmacy supplies well stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines when permitted by law and when appropriately certified.
Clean the pharmacy, empty garbage, and remove trash promptly.
Maintain the confidentiality of customers’ private medical information.
Work collaboratively with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.