Pharmacy Clerk

Hy-Vee, Inc. • Osceola, IA

7d

About The Position

The Pharmacy Clerk provides prompt, efficient, and friendly customer service while helping maintain a clean and inviting pharmacy. The role stocks products and supplies, reviews prescriptions that have not been picked up, takes refill orders, gathers patient information needed to prepare prescriptions, and supports prescription delivery and mail-out orders. Additional duties include ordering and logging supplies and invoices, coordinating nursing home medicines as needed, completing cash transactions, and administering vaccines as allowed by law.

The position reports to the District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables, Pharmacy Department Manager, and Pharmacists. It has no direct reports. The clerk works with the general public daily and with suppliers and vendors monthly, and must maintain the confidentiality of customers’ private medical information. The work takes place in a fast-paced environment with daily noise, significant pressure, and occasional exposure to dangerous chemicals or solvents while compounding products and chemotherapy drugs. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

• High school diploma or equivalent experience.
• Over six months up to one year of similar or related experience.
• Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
• Ability to add, subtract, multiply, and divide whole numbers.
• Ability to file, post, and mail materials; copy data between records; interview people to obtain basic information; and guide people.
• Vaccination certification if applicable and required by law.
• Ability to meet the stated physical requirements, including exerting up to 20 pounds of force occasionally and up to 10 pounds frequently.
• Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Understand that handling hazardous drugs may cause acute and chronic effects and that failing to follow pharmacy policies and procedures may increase exposure risk.

Responsibilities

• Provide prompt, efficient, friendly, and helpful customer service in person and by telephone.
• Assist customers with locating products, reaching items, carrying heavy items, and sharing suggestions or requests.
• Stock received products and supplies and mark stickers accordingly.
• Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
• Review prescriptions that have not been picked up, as requested by the department manager.
• Order products and supplies at the department manager’s request; review and log invoices as necessary.
• Coordinate nursing home medicines as necessary.
• Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
• Clean the pharmacy, empty garbage, and remove trash in a timely manner.
• Take customer refill orders and gather patient information required to prepare prescriptions.
• Keep pharmacy supplies stocked and perform cash transactions.
• Administer vaccines as allowed by law.
• Complete sales, assist in other store areas as needed, and perform other job-related duties or projects.
• Follow company and store policies and guidelines, including personal hygiene and dress requirements; report to work as scheduled and on time.
• Maintain the confidentiality of customers’ private medical information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED