PHARMACY CLERK (PRN) EVENINGS AND WEEKENDS

Natchitoches Regional Medical Center•Natchitoches, LA

2d•Onsite

About The Position

The Pharmacy Clerk for the NRMC Retail Pharmacy assists patients and pharmacy staff. The role includes answering phones, helping customers at the pharmacy windows, obtaining insurance and demographic information, and collecting and documenting payments. The clerk is expected to work without constant oversight and multitask in a changing environment according to patient volume. The role also supports the mission and core values of Natchitoches Regional Medical Center. The position has evening hours from 4:30 p.m. to 7:30 p.m. and weekend hours from 1:30 p.m. to 7:30 p.m. on Saturday and Sunday. It operates in a professional office environment.

Requirements

High school diploma or GED.
Ability to read, write, speak, understand, and communicate effectively in English.
Ability to concentrate despite numerous interruptions.
Knowledge of basic computer operation.
Ability to use discretion when handling confidential materials and information.
Good telephone techniques.
Ability to deal tactfully with the public.
Ability to perform detailed assignments accurately, follow directions, and assess priorities.
Good research, analytical, and problem-solving skills.
Ability to perform the physical functions of the job, including repetitive hand and finger use; lifting and carrying loads up to 40 pounds; stooping or kneeling; sitting, walking, or standing for 4–8 hours; and physically operating job equipment.

Nice To Haves

Knowledge of medical terminology.
Prior knowledge of pharmacology.
Knowledge of other languages.

Responsibilities

Greet and receive clients, determine their needs, and direct visitors and callers appropriately.
Perform clerical duties, including typing and scanning, to support efficient operations.
Answer phone calls or direct callers to the appropriate place.
Obtain client payments, verify patient eligibility, and record pertinent insurance information.
Keep shelves organized and clean and assist with inventory.
Process prescription sales using the POS system.
Answer customers’ basic questions about wait times and medication availability.
Accurately operate and maintain a cash drawer through the POS system.
Maintain waiting prescription bins daily.
Uphold patients’ rights, including privacy and confidentiality.
Document drug recalls, participate in inspections of drug storage areas, uphold pharmacy standards and best practices, and maintain security of drug storage areas and confidentiality of passwords.
Attend and participate in departmental meetings, in-services, and quality improvement programs.
Perform additional duties as appropriate and assigned by the supervisor.