Pharmacy Clerk

Hy-Vee•Ankeny, IA

About The Position

Pharmacy Clerks support the day-to-day operations of Hy-Vee’s pharmacy while providing caring, professional customer service. The role involves assisting customers, gathering information for prescriptions, stocking and ordering supplies, processing cash transactions, and helping maintain a clean and inviting pharmacy. Clerks may also prepare paperwork and medicines for deliveries or mail-outs, coordinate nursing home medicines, and administer vaccines when permitted by law and with the required certification. The position requires confidentiality when handling private medical information, teamwork, attention to detail, and compliance with pharmacy regulations and company policies. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers with clear, helpful direction in a professional and compassionate manner.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification required if administering vaccines, as required by law.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service to pharmacy customers and callers.
Answer telephone calls and take refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers, and keep pharmacy supplies well stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines when allowed by law and with required certification.
Clean the pharmacy, empty garbage, and remove trash promptly.
Maintain the confidentiality of customers’ private medical information.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.