Pharmacy Clerk

Total Investment Group • Santa Ana, CA

1d

About The Position

The Pharmacy Clerk supports daily operations in a retail pharmacy by assisting patients, handling transactions, maintaining records and inventory, and working with pharmacists, pharmacy technicians, and other team members. The role requires fluent English and Spanish, strong customer service, attention to detail, and the ability to work efficiently in a fast-paced environment. No license or prior experience is required. Previous retail pharmacy or customer service experience is preferred but not required.

Requirements

• Fluent in Spanish and English.
• Excellent customer service and interpersonal communication skills.
• Friendly, compassionate, patient, and professional attitude.
• Strong attention to detail and organizational skills, with the ability to multitask.
• Ability to work efficiently and accurately in a fast-paced environment.
• Dependable, punctual, honest, and hardworking.
• Willingness to learn, take initiative, and collaborate with others.
• Basic computer skills and ability to learn pharmacy software.

Nice To Haves

• Previous retail pharmacy or customer service experience.

Responsibilities

• Greet patients and provide friendly, professional service in person and over the phone.
• Communicate with patients, healthcare providers, and pharmacy staff in English and Spanish.
• Assist patients with prescription pickup, refill requests, and general pharmacy inquiries.
• Process transactions, collect payments, operate the cash register, and issue receipts.
• Assist with prescription data entry and preparation of prescription labels under pharmacist supervision, as permitted by California law.
• Maintain accurate patient information and assist with administrative tasks and pharmacy documentation.
• Assist with inventory management, including receiving shipments, checking stock levels, organizing products, and monitoring expiration dates.
• Maintain proper storage, organization, and security of pharmacy inventory according to established procedures.
• Keep the pharmacy clean and organized and follow workplace safety and pharmacy policies.
• Help coordinate prescription deliveries and communicate pickup or delivery arrangements to patients.
• Protect patient confidentiality and comply with HIPAA regulations and pharmacy policies.
• Work with pharmacists, pharmacy technicians, and other team members to support efficient daily operations.
• Perform additional clerical and administrative duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed